Here at The Pet Shop Club, your dog's well-being is our top priority. Our highest standards are implemented for your beloved furry friend. This means that our well-trained Daycare Tutors will provide your dog with respect and positive affection.
Reviews Summary
Pet Shop Club reviews are overwhelmingly positive. Customers praise the professionalism and competence of the staff, the exceptional care given to their animals, and the fun and beautiful cuts that their pets receive. The groomers are well-known for their consistency and quality, with many customers noting how much better their pets look after leaving the store! The store is frequently described as clean and well-organized, and customers point out the casual, non-alarming atmosphere. They are also relieved that the dogs overrun is not hostile. Many reviews mention the pet groomer and the family-like staff, and all of the reviews I have read so far have praised the treatment quality (although I have skipped some to avoid mentioning perfect data from the same pet store over and again). Attention to detail, such as the strategic separation of high-energy dogs and shy dogs, is also essential to many customers. The majority of the ratings commend the company's patient socialization and training classes for dogs of all ages and maturity levels. The club's boarding facility and daycare received excellent feedback as well. Many customers praise how much fun their pets have when they are left in the club's care. The dogs do not appear to be scared and are OK with the environment, and the highly-anticipated post-visit cuddling reviews are broad (The club offers covid-safety compliant curbside drop off and pick up features for the convenience of worried owners). I should add that they value the trust and love many clients express for their animals.
Frequently asked questions
7 questions
What do The Pet Shop Club clients say about the work?
Clients frequently praise the attentive staff and the quality of care provided to their pets. Many highlight the professionalism, cleanliness, and the positive experiences their dogs have during grooming and daycare, noting the staff's genuine love for animals.
Does The Pet Shop Club offer home boarding services, and how do customers feel about it?
Yes, they provide home boarding services, including overnight stays and long-term boarding. Customers express high trust in the care their pets receive, often mentioning the thoughtful updates and photos they receive during their pet's stay.
What services does The Pet Shop Club offer for dog grooming?
The Pet Shop Club offers a range of grooming services, including Full Grooming, Teeth Cleaning, and De-Matting. Customers have noted the excellent results and the staff's ability to handle anxious dogs with care.
Can I enroll my puppy in a play class at The Pet Shop Club?
Yes, they offer a Puppy Play Class designed for puppies under six months. Reviewers appreciate how the class separates high-energy and shy dogs to ensure a comfortable environment for all participants.
Does The Pet Shop Club provide nail care services?
Yes, they offer Nail Care services, including Nail Clipping and Nail Grinding. Customers appreciate the friendly staff who handle their pets with care during these services.
How does The Pet Shop Club ensure the health and safety of my dog?
The health of your dog is a primary focus at The Pet Shop Club. They uphold high standards of care, with well-trained Daycare Tutors who provide positive attention and respect to each dog.
Stopped coming here after about a year with the new owners. My dog started getting butchered so I stopped coming here. The new owner needs to work on her customer service skills. Definitely different from David and Christopher. I saw my dog being groomed by some new groomer ( not Kaori) who we paid for. That was the last time we came here. It’s just not the same. The brand feels cheap now. I can’t justify taking my dog here anymore because it’s not cheap and her cuts are not good anymore. It’s no wonder they closed down ( temporarily apparently).