TONY LAU Insurance Agency LTD. since 1981 serving Greater Vancouver with offices in Vancouver East, Vancouver East, Vancouver West. Our insurance agency is a one-stop-shop and handles all your insurance needs.
AUTO, HOME, COMMERCIAL TRAVEL LIFE, EMPLOYEES GROUP BENEFITS, MISCELLANEOUS INSURANCE.
We are dedicated to protecting you and your family. They work exclusively with established insurance companies, guaranteeing peace of mind and competitive pricing. The Richmond office is open seven days a week, while the other two offices are open six days. Free parking is available. We accept Visa, MasterCard, and Interac. Mandarin-speaking team members are also available.
Reviews Summary
Reviews for Tony Lau's South Granville location show that clients appreciate exceptional customer service. According to clients, the staff treat them like family and assure comprehensive guidance to secure for discounts. This personalized approach leads to happy returning customers and insurance renewals. Kelly stands out for her exceptional service and creates solutions for complex issues effectively. She helps clients in understanding the benefits and risks and guiding them through to the end. Happy customers always return. The customers suggest that working with Kelly and the rest of the team at the insurance brokerage is commendable. Clients advise family and friends to become part of this and continue to renew although charges are high because of excellent service. In summary, all customers describe the insurance broker as caring, knowledgeable and fast at their work and recommend absolutely.
Frequently asked questions
7 questions
What do Tony Lau Insurance Agencies clients say about the service?
Clients frequently praise the team for their helpfulness and knowledge, particularly highlighting staff like Kelly for her exceptional service in resolving insurance issues. Many reviewers mention feeling treated like family and appreciate the quick and friendly assistance provided.
Does Tony Lau Insurance Agencies offer consultations for insurance coverage?
Yes, they provide insurance consultations, including insurance coverage consultation, discount approval consultation, and claims assistance consultation to help clients navigate their insurance needs effectively.
What hours is the Richmond office of Tony Lau Insurance Agencies open?
The Richmond office is open seven days a week: Monday: 9:30 AM-6:00 PM, Tuesday: 9:30 AM-6:00 PM, Wednesday: 9:30 AM-6:00 PM, Thursday: 9:30 AM-6:00 PM, Friday: 9:30 AM-6:00 PM, Saturday: 9:30 AM-6:00 PM, Sunday: Closed.
Can I get car insurance renewal services at Tony Lau Insurance Agencies?
Yes, they offer car insurance renewal services, along with home and commercial insurance renewal, ensuring that clients can maintain their coverage without interruption.
How does Tony Lau Insurance Agencies ensure competitive premiums for clients?
They work exclusively with reliable insurance companies, which allows them to provide competitive premiums while ensuring peace of mind for their clients.
What types of insurance does Tony Lau Insurance Agencies provide?
They offer a range of insurance services, including car insurance, home insurance, commercial insurance, travel insurance, life insurance, and miscellaneous types of insurance.