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At the age of 7, Stephen Roberts, a young man from the neighborhood, started his occupation as a rug cleaner. At the beginning of the year, Gordon Roberts, Steve's father, had revamped their family home and taken on a gold shag rug carpet. Mr. Roberts noticed that the shag carpet was over a year old and resolved to clean it. With a soapy pail, a brush, and sandpaper, he began the task. After the boy consistently begged to help, he gave in. Steve felt happy with the cleaning results. However, his elation was short-lived. The boy was surprised to find the rug monotonous a week later, and soap residue had stained it. These frustrations bore a fruit of a search for the perfect way to clean a rug. A few days later, Mr. Roberts found an advert in the magazine about a rug cleaning machine. This event marked the beginning of the employed family enterprise (farewell to shaggy gold-colored carpet).
 
Luv-A-Rug reviews were highly positive. Many customers said their items were left looking new and their rugs were cleaner than they had ever seen them. Most commented on Dusty's abilities as a repairman, as he not only cleaned the rugs but also repaired damaged ones. Customers were also happy with the pricing and how quickly they were able to get their items back. Most positive, reviews note that they would likely use Luv-A-Rug again in the future.
 
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