Open House

Open House is a locally owned boutique in Victoria, featuring a highly curated selection of independent designers, local makers and sustainable brands. We have been supporting slow fashion brands since 2016. We are also the working studio for knitwear label Hendrik Lou. Open House is located in the Paperbox Arcade building, nestled within the heart of Downtown Victoria's historic Lower Johnson St district. We provide a carefully curated collection of independent brands and designers with a focus on sustainability and ethical production.

The store appears to have a large following and robust levels of general customer satisfaction. A majority of customer reviews commend the retail store's curation and the high quality of their clothing and home goods inventory. Most visitors have a preference for ethical and sustainable items and appreciate the shop's ability to stock brands that embrace these principles, and a majority of the customers mention their visits to the store as the factors for their conversion to ethical fashion. A portion of the customers recommend the store's customer service and the staff. Some reviews appreciate the staff's kindness and their willingness to engage in friendly chats and offer help when needed. A review highlights an instance where the employees went out of their way to assist a client at closing. Not all reviews are five-star reviews, with some customers expressing concern about the store's tidy, remarkably pricey selection. A few customers, for instance, stated that they could not find a size that would fit them properly without having to pay extra to have their items tailored. In general, the store is a first-rate spot in Victoria for nice quality items and satisfying customer service.