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St. Charles Manor is a 53-suite residence in Victoria's Oak Bay area, built to reflect the upscale neighborhood. High-end finishing materials are used in construction. St. Charles Manor blends the vitality of Oak Bay Avenue with the peace and calm of a seniors' focused community.
 
The majority of reviews are glowing, pointing to excellent care and assistance by the St Charles staff and the facility's welcoming environment. People are also happy with their loved one's new home, which they see as a warm and pleasant place where they are glad to visit. Long-term residents have suffered memory loss but are still vibrant and enthusiastic, with the staff demonstrating generosity and genuinely caring for these populations. Many Grandparents express gratitude and happiness during their visit, which give them a sense of security. "~My Grandmother has started to regain her former self, says one review, "such a place is just God-sent." Some family members also see improvements in -residents health, with one being shocked that their relative, now 104 years old, has become more lively and regaining her sense of humor. Family members are therefore gratified and thanked the staff and environment.
 
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