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Arrival is not just about the check-in process at the front door, but also a tour of the home and introduction to rules. Check-in at check-in is always done personally, regardless of the time of day. Contact our concierge if you have any questions or concerns while you are visiting. We strive to have well-served guests make repeat guests, and we understand that guests who are happy with their property will take great care to maintain it. We believe that guests who are treated well by us will feel more inclined to return. We do every cleaning as if we were going to stay there ourselves, and every house we clean is cleaned to our standard of perfection. We have had guests comment on how clean their homes were in many of our reviews, so we know our plan works.
 
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