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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
Wheaton Chevrolet Buick Cadillac GMC Ltd.
Wheaton Chevrolet Buick Cadillac GMC Ltd.
Wheaton Chevrolet Buick Cadillac GMC Ltd.
Wheaton Chevrolet Buick Cadillac GMC Ltd.

Wheaton Chevrolet Buick Cadillac GMC Ltd.

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Open  8:00 AM-6:00 PM now
2867 Douglas St, Victoria, BC V8T 4M7, Canada Get Directions
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ABOUT   Services Excellence Summary

At WheatonGMM, we offer professional services and all the information you need to make informed decisions. Dave Wheaton Chevrolet Buick Cadillac GMC Ltd. has proudly served as the automotive home for drivers in Victoria, BC, and offers a comprehensive selection of new and used vehicles in addition to excellent customer service. Our dealership also offers a smile and a good deal on car maintenance. In our showroom, browse new Buick, Chevrolet, and GMC models. You will find a massive inventory of pre-owned cars, trucks, and SUVs at the local dealer. You won't be disappointed with our selection of pre-owned models. Our Buick, Chevrolet, and GMC car loan experts will help you every step of the way with financing. They will explain all the options and will help you find the right plan. Our specialists also offer optional protection or accessories and can work with you to finalize the details of your lease or loan package.

 

SUMMARY   Reviews Summary

Most reviews are positive about the experienced staff and quality service of the dealership. Showed above and beyond customer service when the wife of a client had wiper problems in the rain and got a solution, even with inter-departmental challenges. The service writer demonstrated knowledge in the intermittent engine light repair of the old model car, with each step of diagnosis and repair being simple. The staff is courteous and knowledgeable from the time one appears for service, finishing the service, as well as when communicating with the customer. Personal attention and prompt service delivery are trustworthy in this dealership, making one feel well understood and valued. The friendly and welcoming staff provide a comfortable environment in the store, hence being able to trust them with car service chores.

 

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SimonandJulie left a 1 star review
★☆☆☆☆
On TrustAnalytica
Jun 06
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Pros & Cons

PROS
recommend (5)
great service (5)
highly recommend ... (5)
very knowledgeab ... (4)
great work (2)
very impressed (2)
friendly service ... (2)
incredibly helpf ... (1)
fair pricing (1)
very quickly (1)
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Cons
not recommend (2)
would not recomm ... (2)
rude (1)
wasted my time (1)
very disappointe ... (1)
disappointed (1)
not satisfied (1)
poor service (1)
useless (1)
absolutely ridic ... (1)

Wheaton Chevrolet Buick Cadillac GMC Ltd. Reviews: 102. Average Rating: 4.5

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I was told my truck needed a new PM sensor, and it would be a difficult job as it was located under the engine.. (it's actually located at the back of the truck by the exhaust) when I questioned them about it they changed the story to it was very corroded so shop time took 2 hours, and they had my truck for 2 and a half business days + weekend without a courtesy car .. the sensor has two bolts and one plug, no way it took more than an hour! they are charging me $1,100 absolutely ridiculous! I will not be bringing my truck back to Wheaton Chevrolet ever again!
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SimonandJulie left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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