Professional staffResponsive communicationGreat customer serviceCompetitive interest ratesKnowledgeable brokersSupport for first-time buyersSuccessful mortgage acquisitionSupportiveQuick approvalTimely manner
About this business
At The Spooner Group, our award-winning mortgage brokers have a collective experience of over 20 years in real estate, finance and law. We give importance to organization and efficiency. DocuSign gives you the power to sign documents from the comfort of your home or office. We also offer fast financing so you can get to your new home faster.
We can’t wait to help you and your family find your dream home!
Would you like to discover more about our Mortgage Services services? Please contact us or arrange an appointment. Dial 204-505-3333 if you are in Manitoba, and 604-270-8888 if you are in BC.
Reviews Summary
The reviews of Spooner Group are overwhelmingly positive, with particular praise for the borrower care they provide. The borrowers are raving about Erin's professionalism and helpfulness. Erin is praised continuously for her work ethic, expertise, and perseverance in securing competitive interest rates, as well as her ability to communicate efficiently. The consumers note that they received a quick response to their questions or concerns and that the process, particularly for first-time purchasers, was simple, according to many. Additionally, the group, mostly Erin, is praised for going above and beyond to ensure that mortgages are approved, even in situations when the borrower has recently faced financial difficulties. One borrower recounted a situation when they were unsure if they could buy a property until an issue arose and Erin and her team responded immediately, working long hours to resolve the problem. Additional services provided by Spooner and their willingness to find competitive refinancing options are also mentioned. Customers are satisfied with their interactions with the company, using words like "professional" and "friendly." The final opinion also recommends the company, stating that although they have used other mortgage providers in the past, they would now regard Spooner as the best. Overall, the No users say this is the case. 1 mortgage company they will highly recommend and use in the future.
Frequently asked questions
6 questions
What do The Spooner Group clients say about their experience with first-time home buying?
Clients highlight that the team is exceptionally supportive for first-time buyers, answering questions promptly and making the process easy. Reviewers specifically praise Erin for her knowledge and assistance, ensuring a smooth experience for new homeowners.
What services does The Spooner Group offer for mortgage brokerage?
They provide a range of mortgage brokerage services including Home Purchase Mortgages, Refinancing Mortgages, and First Time Home Buyer Assistance. Additionally, they offer Mortgage Renewal Services and Custom Mortgage Solutions tailored to client needs.
Can I get assistance with mortgage renewal from The Spooner Group?
Yes, they offer comprehensive mortgage renewal services, including rate comparison and negotiation, paperwork assistance, and explanations of new terms. Clients appreciate their efficiency and ability to secure favorable rates during the renewal process.
How does The Spooner Group assist clients with custom mortgage solutions?
They provide tailored mortgage plans, lender matching services, and financial assessment services to meet individual client needs. Reviewers commend their ability to find suitable lenders and create personalized solutions.
Who are some of the standout brokers at The Spooner Group?
Reviewers frequently mention Erin, Tracy, and Taylor for their exceptional service and expertise. Clients appreciate their professionalism, knowledge, and dedication to ensuring a smooth mortgage experience.