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Review Keywords Analysis

  1. CA
  2. NS
  3. Halifax
Atmosphere Climate Control Specialists Ltd.
Atmosphere Climate Control Specialists Ltd.
Atmosphere Climate Control Specialists Ltd.
Atmosphere Climate Control Specialists Ltd.

Atmosphere Climate Control Specialists Ltd.

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103-287 Lacewood Dr, Halifax, NS B3M 3Y7, Canada Get Directions
4.8
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ABOUT   Services Excellence Summary

With more than 30 years of experience, Atmosphere is a family-owned business that sells heat pumps and air conditioning systems to other families. Our team is the most experienced Halifax heat pump, HVAC, and air conditioner contractor because we are genuinely interested in each customer and take the time to listen. Our technicians have the most advanced training and certifications for their respective fields. Unlike other service providers, we are hands-on and personalized, value quality over quantity, and treat everyone as family. You'll feel at home with us.

 

SUMMARY   Reviews Summary

Overall, the reviews show that the heating and cooling service provider offers outstanding customer service and that both customers and employees are quite pleased. Numerous customers praised the company's professionalism, in-depth knowledge, promptness, and helpfulness. Many reviews highlight the staff, particularly Kyler and Connor, for their excellent work and attention to detail during furnace and heat pump installations and repairs. Clients appreciate the thorough explanations and excellent communication, including prompt appointment scheduling. The service provider's offerings are excellent, with clients, having access to high-quality heating and cooling systems such as Carrier heat pumps and mini-split systems, praising the results.heatmap pump and mini-split installations are tidy and the equipment is quiet and effective. Office staff is commended for their assistance in handling billing, grant application, and scheduling queries. Numerous clients describe the service as customer-focused and recommend it. Overall, the service provider has had positive reviews, with a high level of satisfaction, making them a reputable customer-oriented business.

 

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Pros & Cons

PROS
recommend (36)
highly recommend ... (26)
great service (10)
on time (8)
very knowledgeab ... (6)
very professiona ... (6)
recommended (4)
highly recommend ... (3)
very helpful (3)
very happy (3)
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Cons
horrible (1)
no response (1)
terrible (1)
poor service (1)
terrible experie ... (1)
very disappointe ... (1)
disappointed (1)
upset (1)

Atmosphere Climate Control Specialists Ltd. Reviews: 101. Average Rating: 4.8

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Let me know if this is acceptable work? Supposed to be a 4 to 5 hour install the guys were here until 7 o’clock at night because they never installed that particular model before and couldn’t get it working. They Had to come back the next day. conduit lines, not being properly fastened to the house , showing up to the job with the wrong equipment. Example did not have t joints to run the conduit they way I wanted them too, Cory dodged me for two days, and wouldn’t return my calls and when he calls me back, he gets aggressive with me and Starts point the finger at me and hangs up the phone! That’s acceptable? Who wouldn’t be upset by this after spending 12500 dollars ! They have refused to come look at the job that their own technicians did! And when I question their work, I get threats of litigation brought against me! The accusations that I’m being accused of are completely fabricated and false to try to cover up a piss, poor job they did!! The last picture is how the conduit should’ve been be done in 2 runs not three!! Now I have to hire another contractor to come in and fix the shit show that they did and I have to replace all the brand new siding that just got done!! Completely unacceptable what this company has done!! They also ripped me off when they voided the warranty that I fully paid for!! Do yourself a favour and avoid this company!!
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