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Review Keywords Analysis

  1. CA
  2. NS
  3. Halifax
L.L.Bean

L.L.Bean

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Dartmouth Crossing, 174 Hector Gate, Dartmouth, NS B3B 0C6, Canada Get Directions
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3.8

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ABOUT   Services Excellence Summary

Hey Victoria, Welcome Out. Offered by L.L.Bean and built to fit into today's active families, our products simplify time spent together outdoors. Over a century ago, we started providing impeccable products and professional advice on classic, smart style and trusted outdoor gear through our yearly catalogue. Leon Leonwood Bean founded L.L.Bean in 1912 as a one-man operation. Through our ongoing mission to ensure 100% customer loyalty, L.L.Bean has evolved into a global company with annual revenue of $1.6 billion. Headquarters for our Freeport, Maine-based company is located right up the street from where we began. Our e-commerce website, llbean.com, was launched in 1995 and is now the world's largest. You can get anything from browsing through our product catalog of over thousands of products and making a booking at Outdoor Discovery Schools to finding local parks. This includes us doing constant online platform improvements to bring an even better experience. In 2015, we shipped over 50 catalogues to customers in all 50 states and 170 countries worldwide.

 

SUMMARY   Reviews Summary

Customers in the Canadian market are thrilled that L.L. Bean has come to their country. The store boasts more than enough room to browse and try on clothing, despite its thorough and attentive staff. The joyful, accommodating team is welcoming but not aggressive. L.L. Bean has garnered favourable in-person store ratings, with one person claiming that the store is not packed and the service is exceptional. The store is functional and offers an extensive selection of items. Many buyers think L.L. Bean is the upscale version of Eddie Bauer, with high-quality fabrics and a smaller selection than many competing brand stores. Prices are higher, but consumers notice that they get what they pay for. Some use 'fancy' to describe the shop because they like so many of the items. Displays are lovely and boost the store's reputation as both a clothing store and a tourist attraction for consumers moving to Canada. According to most consumers, L.L. Bean has excellent products and an affordable price compared to competitors.labels.

 

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Reputation Change over time

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Pros & Cons

PROS
helpful staff (2)
excellent qualit ... (2)
friendly and hel ... (2)
very friendly (2)
very helpful (1)
good service (1)
willing to help (1)
painless (1)
great experience ... (1)
excellent qualit ... (1)
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Cons
expensive (3)
rude (1)
overpriced (1)
horrible (1)
very expensive (1)
high prices (1)
pricey (1)
very expensive (1)
expensive (1)
unorganized (1)
L.L.Bean Reviews: 66. Average Rating: 3.8
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