Professional staffEfficient pickupHelpful managerConvenient locationClean equipmentFair pricing
About this business
U-Haul, a rental company for moving trucks, trailers, and storage, was established in 1945 in Phoenix, Arizona. Leonard Shoen and Anna Mary Carty Shoen launched it in their wife’s family garage in Ridgefield, Washington. The business expanded through gas station franchises. U-Haul provides truck rentals, cargo vans, pickups, and trailers for local and long-distance moving. Online booking is available for U-Boxes, moving supplies, and shipping boxes. You can easily find trailers for in-town moving, one-way trips, and utility haulers at U-Haul. U-Haul moving trucks are easy to rent, including utility trailers, enclosed cargo trailers, and car and motorcycle trailers. U-Haul offers truck and trailer combinations.
Reviews Summary
The reviews indicate a high degree of customer satisfaction with the Uhaul facility. The staff and the manager are repeatedly complimented as professional, helpful, and accommodating. The store and equipment are maintained well, a guarantee of excellent service. The reviews suggest that the Uhaul location provides efficient, stress-free services. It is clear that many clients would gladly rent Uhaul services here. Customer service is commended several times, which indicates a strong customer focus. Customer support appears to be a top priority for the Uhaul location, creating a rewarding experience for customers. This could help explain the high degree of customer satisfaction.
Frequently asked questions
7 questions
What do U-Haul Neighborhood Dealer clients say about the work?
Customers frequently praise the professionalism and helpfulness of the staff, particularly mentioning the store manager's kindness and efficiency. Many reviews highlight the clean and well-maintained equipment, contributing to a positive rental experience.
Does U-Haul Neighborhood Dealer offer refunds for mileage and fuel?
Yes, they provide refund processing services, including mileage refunds and fuel refunds, ensuring customers are compensated fairly for their rental experience.
Can I rent a cargo van or trailer from U-Haul Neighborhood Dealer?
Yes, they offer a variety of rental options, including truck rental, van rental, and trailer rental, catering to both local and long-distance moves.
Does U-Haul Neighborhood Dealer provide moving equipment?
Absolutely, they offer moving equipment such as dollies, furniture pads, and straps and tie-downs to assist with your moving needs.
How does U-Haul Neighborhood Dealer handle reservations?
Customers can make online reservations for U-Boxes, moving supplies, and shipping boxes, making the rental process straightforward and convenient.
What is the experience like for first-time renters at U-Haul Neighborhood Dealer?
First-time renters often find the pickup process simple and fast, with many reviewers noting the accommodating nature of the staff and their willingness to assist with any changes.