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Review Keywords Analysis

  1. CA
  2. ON
  3. Brampton
Paris Jewellers
Paris Jewellers
Paris Jewellers

Paris Jewellers

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Open  10:20 AM - 8:00 PM now
25 Peel Centre Dr #112, Brampton, ON L6T 5T9, Canada Get Directions
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ABOUT   Services Excellence Summary

Paraphrase for Paris Jewellers: In 1985, a family from Vietnam moved to Canada, realizing their dream. With two young daughters, it was difficult to move, but they believed they could find a great life in Alberta if they worked hard and appreciated every chance they got. Canada is a new country, and this means that you have to work hard at odd jobs. The two young and ambitious parents were excited to be chosen as Goldsmiths apprentices. The priceless apprenticeship encouraged them to think about starting their jewellery business, and the doors opened to a small store for repairing and selling pieces. That was 1987, a new dream had just begun. Co-Owners Chau & Trang Armed with a Vietnamese-to-English dictionary and studying for her ESL classes in the evenings, Thu, the matriarch of this young family genuinely cared for her customers. There was never a problem taking an extra moment to help her with translations because the customers adored her commitment to quality and punctuality. Customer satisfaction was paramount. From one 400-square foot store, they doubled to two, then five locations, and now a Canadian company that boasts 23 stores in four provinces. Thu always brought her daughters from the start. Success meant everyone was involved, her mom taught them. The girls wrote the sales signs in cute adolescent text as young teenagers. Also, they wiped the small showcases and gave the customers big smiles. These core values are still cherished by the sisters; kindness, gratitude, sincerity, and honesty are the ideals they were taught.

 

SUMMARY   Reviews Summary

Several reviews from customers mention how helpful and friendly the staff is (quite a few special mentions for Betty and Padmini). They make you feel relaxed and enjoy the shopping experience. Many shoppers said that staff members went out of their way to improve their time in the store and consistently provide excellent service. Another common thread seen in the posts is how delighted customers are with their merchandise from engagement rings to customized goods. They were thoroughly instructed every step of the way and were very pleased with the quality and pricing. I'd also like to notice that buyers like this shopping trip to other trips, saying that it's exciting to browse the unique pieces. Many have mentioned that they plan to return to the store and will refer friends and acquaintances to this lovely place.

 

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Rose left a 1 star review
★☆☆☆☆
On TrustAnalytica
Nov 16
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Pros & Cons

PROS
very helpful (8)
recommend (5)
highly recommend ... (3)
helped me (3)
amazing experien ... (3)
very happy (2)
very friendly (2)
great customer s ... (2)
great work (2)
super nice (2)
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Cons
won’t be going b ... (1)
expensive (1)
horrible (1)

Paris Jewellers Reviews: 101. Average Rating: 4.8

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Horrible experience. Was sold an item that was not accurate. Wanted 14k but they gave me 10k. Went back the next day for a refund. Instead of refunding me my $533, they double charged me. Only found out the next day. Then they told me to wait til Monday as they had to talk to head office. Long story short, after the run around, on day 6, I finally escalated the situation, called head office. They’re finally going to process the refund for both items. Will ONLY get my money, $1100 they took without my consent, in 2 wks. NEVER AGAIN!
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Rose left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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