As Guelph's lone luxury dealership, Guelph Infiniti is perfectly positioned in the heart of the Guelph Auto Mall. We provide sales and service of New and Used Infiniti car models. All our used cars are inspected and maintained to perfection in our virtual showroom accessible on our user-friendly website. Our customers can trust the openness we give when we provide a complete history of each car checked and reviewed by Automotive Industry Professionals. We have a wide selection of used cars in our inventory, and this implies that you can find the perfect car for your budget and way of living.
Reviews Summary
Customers' feedback asserts that Guelph Infiniti provides excellent service. Many have praised individuals such as Scott, who recently shipped a spare vehicle to their home to help in an urgent situation. His gesture both relieved the company of an undue burden and earned more spectacles for the service department. Michael, who helped others with warranty, was called supportive and courteous. The dealership's ability to provide solutions, through the understanding and reaction of the sales and service departments, was another reason prospective and existing customers were pushed. Some customers also explained how other computer-related topics were managed and resolved in the comprehensive service package. Many have believed in expressing their satisfaction and documentation of instances of good treatment in their customer service department. Additionally all of their services inspired some to recommend the service to family and friends. Few negative reviews on minor pricing issues were experienced but positive customer reviews dominated the page. Guelph Infiniti was thus able to deliver quality customer service through the hiring and embrace of company values by its staff, as displayed in the feedback left by their customers.
Frequently asked questions
7 questions
What do Guelph Infiniti clients say about the work?
Clients frequently praise the professionalism and expertise of the staff, particularly mentioning service advisors like Mike and salespeople like Andy for their attentive and helpful nature. Many reviews highlight the team's commitment to customer satisfaction and their ability to resolve issues efficiently.
Does Guelph Infiniti offer warranty claim assistance, and how do customers feel about it?
Yes, they provide warranty claim assistance. Reviewers have noted positive experiences, particularly with Mike Hendricks, who is recognized for going above and beyond to expedite warranty processes, ensuring customers feel supported throughout.
Can I get a loaner vehicle while my car is serviced at Guelph Infiniti?
Yes, Guelph Infiniti offers loaner vehicle provision as part of their customer support services. This ensures that clients have transportation while their vehicles are being serviced.
Does Guelph Infiniti provide financing options for vehicle purchases?
Yes, they offer financing options consultation as part of their sales consultation services, helping customers navigate their purchasing decisions effectively.
How does Guelph Infiniti handle general maintenance services?
Guelph Infiniti provides vehicle service that includes oil changes, brake checks, and general maintenance to keep vehicles in optimal condition, ensuring customer vehicles receive thorough care.
What types of vehicles can I find at Guelph Infiniti?
Guelph Infiniti sells and services both new and used Infiniti vehicles, offering a diverse inventory that caters to various budgets and lifestyles, ensuring customers can find the right vehicle for their needs.