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Review Keywords Analysis

  1. CA
  2. ON
  3. Hamilton
Birnie Plumbing and Drains of Hamilton
Birnie Plumbing and Drains of Hamilton
Birnie Plumbing and Drains of Hamilton

Birnie Plumbing and Drains of Hamilton

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Open  00:00-23:59 now
390 Lake Ave N Unit1, Hamilton, ON L8E 3A2, Canada Get Directions
4.6
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ABOUT   Services Excellence Summary

Birnie Plumbing and Drains of Hamilton has served the southern Ontario regions for 100 years. They have acquired a reputation and a pool of loyal customers in the community for their plumbing services in Hamilton and the Golden Horseshoe. Their team can offer lasting solutions regardless of the issue, be it a backup or drain blockage, leaky basement, or burst pipes. The company employs certified, insured, and licensed plumbers from Hamilton. These professionals have the required training and experience to handle any plumbing issue using modern techniques and tools to save you time and money. They understand that communication and transparency are crucial, which is evident in their upfront pricing without hidden costs or surprise fees. The professional and experienced technicians at Birnie Plumbing & Drains are also punctual, polite, and friendly. They will provide long-lasting plumbing solutions and make sure you are comfortable and informed throughout the process. Their customer service stands out, as they have done for 100 years.

 

SUMMARY   Reviews Summary

Overall, the reviews are mostly positive, with customers expressing satisfaction and trust in the plumbing company across multiple reviews. Positive comments were made on prompt, quick repair results and explanations of any repair work done. The reviews praised most of the technicians working for the company for their professionalism and treating customers well, especially Tim, Pavel, and John, for their remarkable professionalism and customer service. Many reviewers feel that the prices are high and support these complaints with specific examples of overcharged work, indicated by customers such as Mike Irving. The angry reviewer claims to have paid $500.00 for a quick job that was much cheaper and more capable than the quoted. In conclusion, most customers are impressed with the plumbing services, and they believe the firm is knowledgeable about plumbing and are confident and proud of their work. Some customers state they will use the plumbing services again and recommend the company to future clients, which means they are very trustworthy, are very happy with the customers, and often have their customers.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (9)
very professiona ... (9)
very happy (6)
highly recommend ... (4)
very helpful (3)
great job (3)
very pleasant (2)
use this company ... (2)
excellent servic ... (2)
great experience ... (2)
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Cons
disappointing (1)
lack of communic ... (1)
expensive (1)
not happy (1)
over priced (1)
slow (1)
unprofessional (1)
not worth (1)
wasted my time (1)
no response (1)

Birnie Plumbing and Drains of Hamilton Reviews: 100. Average Rating: 4.6

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