Professional serviceKnowledgeable staffResponsive communicationClear communicationExpertise in financingAssistance with mortgagesExtensive knowledgeQuick responsesFair pricingDetailed customer service
About this business
Throughout the entire process, we've got your back at Empire Mortgage Group. We don't just see it as a mortgage; rather, we consider it an essential first step in your financial healing journey. With that in mind, we will tailor and execute a superior financial programme to ensure you reach your objectives.
Reviews Summary
The reviews mainly mention the friendly and professional services provided by various mortgage brokers from the Empire Mortgage Group. Customers praise Luv, Coco, Jordan, and Patrick for their attentiveness, professionalism, responsiveness, and ability to make the mortgage process stress-free. They were also commended for their patience, willingness to explain things repeatedly, and their ability to secure the best rates for clients. Many reviewers would recommend the company or use their services again. The reviewers appreciated being able to choose the Empire Mortgage Group as one of the best-rated companies. The purchase of multiple properties was separately acknowledged by the employees' knowledge and support of investors. A significant percentage of mortgage reviews would prefer to work with the same broker, demonstrating a high reputation in a saturated market. Everyone enjoyed the Empire Mortgage Group experience and would recommend it to others. Therefore, Empire Mortgage Group's feedback is inundated with positive experiences, acknowledging the commitment, professionalism, and dedication of the employees in the entity, regardless of individual client references. Hence Empire Mortgage Group is a market leader in helping customers find suitable mortgages.
Frequently asked questions
6 questions
Is Empire Mortgage Group good for first-time buyers, and what do reviewers highlight?
Clients praise the team for their exceptional support during the home buying process, especially for first-time buyers. Reviewers note the team's attentiveness, clear communication, and ability to simplify complex information, making the experience stress-free.
What hours is Empire Mortgage Group open for consultations?
Empire Mortgage Group operates 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I get help with refinancing my mortgage at Empire Mortgage Group?
Yes, they offer refinancing as part of their Mortgage Services, which also includes First-Time Home Buyer Assistance and Investment Property Financing.
Does this team provide financial consultations, and what do clients say about it?
They offer financial consultations, including Loan Pre-Approval and Mortgage Rate Comparison. Clients commend the team's professionalism and responsiveness throughout the consultation process, making it easier to navigate financial decisions.
What do clients say about the private loan procurement services at Empire Mortgage Group?
Reviewers express satisfaction with the team's efficiency in securing private loans, including Multifamily Property Financing and Short-Term Bridge Loans. They highlight the team's quick response times and ability to meet tight deadlines.