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Review Keywords Analysis

  1. CA
  2. ON
  3. Hamilton
Omni Basement Systems
Omni Basement Systems
Omni Basement Systems

Omni Basement Systems

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Open  8:00 AM - 5:00 PM now
95 Frid St Unit 3, Hamilton, ON L8P 4M3, Canada Get Directions
4.2
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ABOUT   Services Excellence Summary

Omni Basement Systems in Hamilton, ON, specializes in basement waterproofing and foundation repair. We also serve many other areas in Southern Ontario, including Guelph, Cambridge, Hamilton, Brantford, Simcoe, Oakville, Burlington, St. Catharines, and Niagara Falls. Contact us today for a free estimate.

 

SUMMARY   Reviews Summary

Reviews for Omni Basement Systems demonstrate an overall positive trend. One homeowner says the ancient house was musty, but Omni Basement Systems' steps, including installing a sump pump and dehumidifier, cleared moisture and mold. He also praised Andrew and his team for their professionalism, efficient and informative status, and an always clean environment. Phil too, got positive words for his thorough and honest consultation about waterproofing. Another customer appreciated their professionalism throughout, organized and explained everything, and he was glad to keep their quote till later. Moreover, the basement waterproofing project's exceptional details were provided by several homeowners. In most cases, the job seems clean and perfect, even after its longevity of the last few years. Of note, the crew's competence, punctuality, and careful approach to protecting the costumer's home were mentioned by almost all reviewers, and customer service received several accolades. The company went the extra mile to ensure parking, respectful crew, and all debris were removed, even beyond the company's expectations, indicating excellent customer service. One shared experience was about discussing and booking jobs with Alessio and Jocelyn, who were critical in informing them about their doubts and managing the project's customer experience and interface. Many will refer Omni's to friends, colleagues, and will hire them for future work. A homeowner was happy with his and his husband's satisfaction with the basement renovations they received for his new home, especially the proactive contact with Jocelyn, then being familiar with Omni's people, which sums up the multiple reviews' theme. In general, the testimonies point to quality service and excellent customer service, making the company stand out. The complete satisfaction guarantees will make you keep your promises. It is safe to say Omni Basement Systems has good ratings and has garnered enough customers due to positive reviews

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (12)
very professiona ... (7)
highly recommend ... (7)
on time (5)
great job (4)
great experience ... (3)
recommended (3)
friendly and pro ... (2)
very informative ... (2)
excellent servic ... (2)
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Cons
disappointed (1)
nothing changed (1)
disrespectful (1)
disappointed (1)
do not use (1)
frustrating (1)
terrible (1)
terrible experie ... (1)
unprofessional (1)
do not trust (1)
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Omni Basement Systems Reviews: 60. Average Rating: 4.2

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John Doe left a 5 star review
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