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  1. CA
  2. ON
  3. Hamilton
PartSource

PartSource

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983 Upper James St, Hamilton, ON L9C 3A6, Canada Get Directions
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3.9

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ABOUT   Services Excellence Summary

PartSource in Hamilton is the best place in the city to get auto parts. We are located at 983 Upper James Street and have a wide variety of fluids and parts for every kind of car, SUV, or truck. Brakes, alternators, and starters are currently in stock, as are oil, coolant, car wash, shocks, and struts. We offer various accessories and tools for your fixing needs. Our company's knowledgeable professionals will assist you with your commercial or retail purchase. Consult with our knowledgeable staff. Call us now for further information on your desired component. Remember to select the correct tool before beginning any more complex or unique vehicle repairs. It's less expensive than buying your toolset and easier than hiring an expert. Deposits are equal to the item's price and will be refunded completely upon tool return, accessories, or the conclusion of all work. All tools are checked before leaving the shop. Normal wear and tear on tools is not charged to customers. Tools are generally loaned for up to three days.

 

SUMMARY   Reviews Summary

Part Source has generally positive reviews with most customers praising their customer service and helpful employees. Numerous customers complimented the store's ability to provide a large selection of car parts that are typically hard to find elsewhere. The speed of service was also appreciated, as multiple customers mentioned how quickly they found and purchased what they were looking for. Friendly employees were frequently highlighted as well, particularly one employee named Marcel, who was a consistent source of customer praise. Ali, Rob, and other employees were also mentioned for their helpfulness and knowledge regarding the store's products. Finally, Part Source's curbside pickup introduced during the pandemic was well received, with many praising the store's streamlined process and clear instructions. In conclusion, Part Source customers often have a great shopping experience and describe the store as essential and with great consumer service.

 

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Reputation Change over time

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Pros & Cons

PROS
great service (5)
very helpful (5)
great customer s ... (3)
friendly staff (2)
excellent servic ... (2)
very knowledgeab ... (2)
helped me (2)
very helpful (1)
good quality (1)
fairly priced (1)
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Cons
rude (3)
very disappointe ... (2)
disappointed (2)
useless (2)
disappointing (1)
upset (1)
extremely rude (1)
no response (1)
very bad service ... (1)
awful (1)
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PartSource Reviews: 103. Average Rating: 3.9
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