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Review Keywords Analysis

  1. CA
  2. ON
  3. Hamilton
PartSource

PartSource

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25 Cannon St E, Hamilton, ON L8L 1Z6, Canada Get Directions

4.2

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ABOUT   Services Excellence Summary

Hamilton’s most reliable auto part store is PartSource, located at 25 Cannon Street East. We have an extensive inventory of fluids and parts for cars, SUVs, and trucks. We have brakes, alternators, and starters in stock, as well as oil, coolant, car wash, shocks, and struts. We also have numerous accessories and tools. We offer professional help for both commercial and retail services. Contact our experienced team today. If you use the right tools, you can accomplish more complex or specialized vehicle repairs without having to purchase your own tools or pay a garage to do the work for you. Tools that require a deposit equal to their price and are entirely refundable after their return. All tools are inspected before being taken from the shop and upon their return. Customers are not charged for normal tool wear. Tools are typically lent out for three days.

 

SUMMARY   Reviews Summary

PartSource is highly regarded through a multitude of feedback, with comments based around its skilled and polite staff. Numerous customers expressed a notable customer service experience, with various employees such as Mario and Adam receiving mentions for their approachability and service. Many cited situations where staff went over and above to ensure match-made accuracy from the angled car mirrors. Furthermore, this spot is seen as the go-to for automotive parts with a well-stocked inventory for a 'Do It Yourself' project. Customers appreciate the no-strings-attached installations and the accommodating replacement of batteries that have defects during the warranty period. Although they are rare, there are comments regarding staff and services. However, the PartSource sentiment is good with excellent customer service and advice to those who use their services. The primary review concerning PartSource review is their propensity for delivering customer-first service.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (4)
best customer se ... (2)
excellent custom ... (2)
great service (2)
helped me (2)
great place (2)
recommend (1)
friendly service ... (1)
reasonable price ... (1)
helpful and frie ... (1)
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Cons
rude (3)
extremely rude (2)
PartSource Reviews: 83. Average Rating: 4.2
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