Knowledgeable staffCompetitive ratesExcellent customer serviceProfessional staffFast quotesPrompt customer careCost-effective policyDetailed accurate informationPleasant to deal withAssistance with coverage
About this business
Tru Partners Insurance Brokers was founded to leverage the collective expertise of three brokers with more than 50 years of corporate and cultural experience. This includes:
Doug MacMillan, the solid foundation on which Tru Partners was built, is the owner and founder of MacMillan Lawson Insurance Brokers Ltd., which has been in business for over 30 years.
Ralph Olivieri, an expert in Business Organization, operationalizing sound management practices, and driving a company forward through growth and development.
Carmine Calvise, a forward-thinking sales and marketing strategist with advanced knowledge of Commercial Lines and substantial experience in the insurance industry. These three brokers will work together to propose the fastest way to bring in business and grow our brand. One of the three strategies proposed is to provide a mentoring program for Producers and Customer Service Representatives to work with the most experienced professionals.
Reviews Summary
Tru Partners receives consistently positive feedback for its professionalism, expert knowledge, and personalized customer service. The reviews underlined the staff's professionalism, depth of knowledge, and customer service, which consistently outperformed expectations, notably Mary McDonald and Ralph Olivieri. The company was praised for offering better insurance rates and finding new insurance for those considered high-risk. As a result, customers were prompted to recommend Tru Partners as a comprehensive and reliable resource, especially when inquiring about car, home, and other insurance options. Client feedback in general is that the firm is efficient and supportive and understand and adhere to insurance guidelines, making it a preferred choice for those looking for more options and better service. The feedback paints a similar picture of Tru Partners, with every client having a positive and pleasurable experience. Satisfaction in all customer comments uniformly reinforces Tru Partners' positive image.
Frequently asked questions
6 questions
What do Tru Partners Insurance Brokers clients say about the work?
Clients frequently praise the professional staff for their expertise, promptness, and friendly service. Reviewers highlight the team's ability to find competitive rates and provide quick responses to inquiries, particularly mentioning Ralph Olivieri and Mary McDonald for their exceptional service.
What services does Tru Partners Insurance Brokers provide?
Tru Partners offers a range of services including Home Insurance, Auto Insurance, Motor Vehicle Insurance, Insurance Brokerage, Quote Comparison, and Policy Review. Their comprehensive approach ensures clients receive tailored insurance solutions.
Who are the key brokers at Tru Partners Insurance Brokers?
Tru Partners is led by Doug MacMillan, Ralph Olivieri, and Carmine Calvise, who bring over 50 years of combined experience in the insurance industry, focusing on business organization, growth strategies, and commercial lines.
Can I get assistance with motor vehicle insurance at Tru Partners?
Yes, Tru Partners Insurance Brokers offers assistance with Motor Vehicle Insurance. Clients have reported positive experiences, including help in finding effective policies when faced with renewal issues.
Does Tru Partners Insurance Brokers provide policy reviews?
Yes, they offer Policy Review services, ensuring clients understand their coverage and can make informed decisions. This is part of their commitment to providing thorough customer care and support.