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Fitzgerald Motors Inc. photo
Fitzgerald Motors Inc. photo
Fitzgerald Motors Inc. photo
Fitzgerald Motors Inc. photo
Fitzgerald Motors Inc. photo

Fitzgerald Motors Inc.

Address: 380 Courtland Ave E, Kitchener, ON N2G 2W2, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Sales Used Car Sales $15,000 - $30,000
New Car Sales $20,000 - $40,000
Certified Pre-Owned Vehicles $18,000 - $35,000
Test Drives In-Person Test Drives Free
At-Home Test Drives Free
Group Test Drives Free
Vehicle Inspection Pre-Purchase Inspection $100 - $200
Vehicle Certification $200 - $300
Regular Maintenance Check $150 - $250
Financing Options Loan Application Assistance Free
Credit Evaluation Free
Payment Plan Setup Free
Extended Warranty 2-Year Warranty $800 - $1,500
3-Year Warranty $1,200 - $2,000
5-Year Warranty $2,000 - $3,500
Customer Service In-Person Assistance Free
Phone Support Free
Email Support Free
Vehicle Detailing Interior Detailing $100 - $200
Exterior Detailing $150 - $250
Full Vehicle Detailing $250 - $400
Trade-In Services Vehicle Evaluation Free
Offer Submission Free
Trade-In Appraisal Free
Vehicle Transportation Local Delivery $50 - $200
Long-Distance Transport $200 - $1,000
Shipping Assistance $100 - $500

What people love

From reviews
Professional staff Good customer service Friendly service Quick process Knowledgeable salesman Smooth transaction Fair pricing Informative staff Quality vehicles Great selection of vehicles

About this business

Our mission at Fitzgerald Motors Inc. in Kitchener is to offer excellent customer service and a range of vehicles that suits every price range imaginable. Core values: Our goal is to create an easier shopping experience. Our reputation is built on excellent customer service. We plan to continue serving our customers to the best of our ability. Our commitment: We want you to get the most for your money when you buy from us. The average price of the Ontario market is much higher than on the lot. Value promise: We offer the best automotive experience to help you make the best choice.

Reviews Summary

Many customers had a great experience at Fitzgerald Motors, praising the excellent service they received from several salespeople, especially Rashid and Syed. In particular, the salespeople made them comfortable, provided detailed information and help, guided them through financing, and did not pressure them. Most of the customers' reviews praised just how patient and professional Rashid and Syed were in gaining their trust. \n\nThe customers felt that the cars were relatively well-priced and kept in excellent condition. They had low mileage and had been recently serviced. The showroom had many options for them to choose from, with most customers finding exactly what they needed. \n\nThere were specific examples where the salespeople went above and beyond, ensuring the customer received the right car. For instance, one of the customers noted that the salesperson answered all their questions and even brought in one of the cars for a test drive when the customer could not make it to the store. Another customer said that the salesperson had new brakes installed, which brought it to them at their convenience. \n\nThe team is also experienced in helping out-of-state customers purchase a car. A customer confirmed this by stating that they bought a car from the shop without physically visiting it, and the customer service was just premium! One of the customers said that recalling once they bought a car from a local dealership and did not have a similar experience as the one they had just gotten from Fitzgerald Motors. In general, the customers felt that the salespeople had their best interests at heart and would definitely recommend the dealership. Each customer mentioned that their vehicles were in good condition, but that they were confident that if anything went wrong, the salespeople would be available and would sort the situation. Customer purchase experiences recommended this place for others.

Frequently asked questions

7 questions
What do Fitzgerald Motors clients say about the customer service?
Customers frequently praise the professionalism and friendliness of the staff, particularly Syed and Ryan, who provide transparent and helpful assistance throughout the buying process. Many reviews highlight the no-pressure environment and responsiveness to questions.
Does Fitzgerald Motors offer financing options, and what do customers say about the process?
Yes, they provide loan application assistance, credit evaluation, and payment plan setup, all for free. Reviewers appreciate the convenience and support during the financing process, noting how the team simplifies what can often be a complicated experience.
What services does Fitzgerald Motors Inc. provide?
Fitzgerald Motors offers Vehicle Sales (Used Car Sales, New Car Sales, Certified Pre-Owned Vehicles), Test Drives (In-Person, At-Home, Group), Vehicle Inspection (Pre-Purchase, Certification, Maintenance Check), Financing Options (Loan Assistance, Credit Evaluation, Payment Plans), Extended Warranty, Customer Service (In-Person, Phone, Email), Vehicle Detailing (Interior, Exterior, Full), Trade-In Services (Evaluation, Offer Submission, Appraisal), and Vehicle Transportation (Local Delivery, Long-Distance Transport, Shipping Assistance).
Can I schedule a test drive at Fitzgerald Motors, and what do customers say about the experience?
Yes, they offer free in-person, at-home, and group test drives. Customers have reported positive experiences, noting that the team is accommodating and ensures a relaxed atmosphere during test drives, which helps in making informed decisions.
What happens if I want to trade in my vehicle at Fitzgerald Motors?
They provide free vehicle evaluation, offer submission, and trade-in appraisal services. Reviewers mention that the team is thorough and fair during the trade-in process, contributing to a smooth transaction.
How does Fitzgerald Motors ensure customer satisfaction?
The team focuses on providing exceptional customer service and maintaining a reputation for reliability. Many reviews highlight their commitment to addressing customer needs and ensuring a stress-free buying experience.
Where is Fitzgerald Motors Inc. located?
380 Courtland Ave E, Kitchener, ON N2G 2W2, Canada

Location & directions

Kitchener, Ontario
Fitzgerald Motors Inc.
Car Dealer
Address
380 Courtland Ave E, Kitchener, ON N2G 2W2, Canada
Hours
Closed Now
Fitzgerald Motors Inc. Reviews · 4.9 average
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