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Fitzgerald Motors Inc.

Name: Fitzgerald Motors Inc.
Address: Kitchener, CA
Telephone: +15195794995
Rating: 4.94

100 reviews

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+15195794995

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380 Courtland Ave E, Kitchener, ON N2G 2W2, Canada Get Directions

car dealer Best Car Dealers in Canada Best Car Dealers in Ontario car financing Best Car Loans in Canada Best Car Loans in Ontario

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ABOUT Services Excellence Summary

Our mission at Fitzgerald Motors Inc. in Kitchener is to offer excellent customer service and a range of vehicles that suits every price range imaginable. Core values: Our goal is to create an easier shopping experience. Our reputation is built on excellent customer service. We plan to continue serving our customers to the best of our ability. Our commitment: We want you to get the most for your money when you buy from us. The average price of the Ontario market is much higher than on the lot. Value promise: We offer the best automotive experience to help you make the best choice.

SUMMARY Reviews Summary

Many customers had a great experience at Fitzgerald Motors, praising the excellent service they received from several salespeople, especially Rashid and Syed. In particular, the salespeople made them comfortable, provided detailed information and help, guided them through financing, and did not pressure them. Most of the customers' reviews praised just how patient and professional Rashid and Syed were in gaining their trust. \n\nThe customers felt that the cars were relatively well-priced and kept in excellent condition. They had low mileage and had been recently serviced. The showroom had many options for them to choose from, with most customers finding exactly what they needed. \n\nThere were specific examples where the salespeople went above and beyond, ensuring the customer received the right car. For instance, one of the customers noted that the salesperson answered all their questions and even brought in one of the cars for a test drive when the customer could not make it to the store. Another customer said that the salesperson had new brakes installed, which brought it to them at their convenience. \n\nThe team is also experienced in helping out-of-state customers purchase a car. A customer confirmed this by stating that they bought a car from the shop without physically visiting it, and the customer service was just premium! One of the customers said that recalling once they bought a car from a local dealership and did not have a similar experience as the one they had just gotten from Fitzgerald Motors. In general, the customers felt that the salespeople had their best interests at heart and would definitely recommend the dealership. Each customer mentioned that their vehicles were in good condition, but that they were confident that if anything went wrong, the salespeople would be available and would sort the situation. Customer purchase experiences recommended this place for others.