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Fitzgerald Motors Inc.

100 reviews

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380 Courtland Ave E, Kitchener, ON N2G 2W2, Canada Get Directions

car dealer Best Car Dealers in Canada Best Car Dealers in Ontario car financing Best Car Loans in Canada Best Car Loans in Ontario

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4.9

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Service	Sub Service	Average Price Range (USD)
Vehicle Sales	Used Car Sales	$15,000 - $30,000 Call to Book
	New Car Sales	$20,000 - $40,000 Call to Book
	Certified Pre-Owned Vehicles	$18,000 - $35,000 Call to Book
Test Drives	In-Person Test Drives	Free Call to Book
	At-Home Test Drives	Free Call to Book
	Group Test Drives	Free Call to Book
Vehicle Inspection	Pre-Purchase Inspection	$100 - $200 Call to Book
	Vehicle Certification	$200 - $300 Call to Book
	Regular Maintenance Check	$150 - $250 Call to Book
Financing Options	Loan Application Assistance	Free Call to Book
	Credit Evaluation	Free Call to Book
	Payment Plan Setup	Free Call to Book
Extended Warranty	2-Year Warranty	$800 - $1,500 Call to Book
	3-Year Warranty	$1,200 - $2,000 Call to Book
	5-Year Warranty	$2,000 - $3,500 Call to Book
Customer Service	In-Person Assistance	Free Call to Book
	Phone Support	Free Call to Book
	Email Support	Free Call to Book
Vehicle Detailing	Interior Detailing	$100 - $200 Call to Book
	Exterior Detailing	$150 - $250 Call to Book
	Full Vehicle Detailing	$250 - $400 Call to Book
Trade-In Services	Vehicle Evaluation	Free Call to Book
	Offer Submission	Free Call to Book
	Trade-In Appraisal	Free Call to Book
Vehicle Transportation	Local Delivery	$50 - $200 Call to Book
	Long-Distance Transport	$200 - $1,000 Call to Book
	Shipping Assistance	$100 - $500 Call to Book

ABOUT Services Excellence Summary

Our mission at Fitzgerald Motors Inc. in Kitchener is to offer excellent customer service and a range of vehicles that suits every price range imaginable. Core values: Our goal is to create an easier shopping experience. Our reputation is built on excellent customer service. We plan to continue serving our customers to the best of our ability. Our commitment: We want you to get the most for your money when you buy from us. The average price of the Ontario market is much higher than on the lot. Value promise: We offer the best automotive experience to help you make the best choice.

SUMMARY Reviews Summary

Many customers had a great experience at Fitzgerald Motors, praising the excellent service they received from several salespeople, especially Rashid and Syed. In particular, the salespeople made them comfortable, provided detailed information and help, guided them through financing, and did not pressure them. Most of the customers' reviews praised just how patient and professional Rashid and Syed were in gaining their trust. \n\nThe customers felt that the cars were relatively well-priced and kept in excellent condition. They had low mileage and had been recently serviced. The showroom had many options for them to choose from, with most customers finding exactly what they needed. \n\nThere were specific examples where the salespeople went above and beyond, ensuring the customer received the right car. For instance, one of the customers noted that the salesperson answered all their questions and even brought in one of the cars for a test drive when the customer could not make it to the store. Another customer said that the salesperson had new brakes installed, which brought it to them at their convenience. \n\nThe team is also experienced in helping out-of-state customers purchase a car. A customer confirmed this by stating that they bought a car from the shop without physically visiting it, and the customer service was just premium! One of the customers said that recalling once they bought a car from a local dealership and did not have a similar experience as the one they had just gotten from Fitzgerald Motors. In general, the customers felt that the salespeople had their best interests at heart and would definitely recommend the dealership. Each customer mentioned that their vehicles were in good condition, but that they were confident that if anything went wrong, the salespeople would be available and would sort the situation. Customer purchase experiences recommended this place for others.