At Kitchener Ford, our friendly and professional staff members recognize your high expectations and strive to meet them every time. Kitchener Ford has a wide range of used and new vehicles in our inventory to meet your specific requirements. You can also expect an in-house credit consultant who specializes in car financing for people with bad credit. Kitchener Ford also offers a service and parts department and an all-make/model collision center. You can relax in our customer lounge, which is a Wi-Fi zone with a flat-screen TV and free drinks while you wait for your vehicle. At Kitchener Ford, financing for your new or used vehicle purchase is stress-free. We maintain several relationships with multiple lenders to offer you the best terms and conditions for your car finance. Contact the Financial Services Team in Ontario to receive car loan answers.
Reviews Summary
The reviews for Kitchener Ford are overwhelmingly positive and highlight the excellent quality of service and customer satisfaction. Several customers commend employees such as Eric, Amy, and Michelle, thanking them for their professionalism and going above and beyond to guarantee a pleasant experience. The experts often acknowledge the firm's extensive expertise, rapid problem solving, and willingness to make clients feel at ease and valued, all of which contribute to a friendly and happy environment. Many customers praised the dealership's workmanship, timeliness, and concern for their safety, especially during the pandemic, which influenced the quality of the service. Overall, many reviewers advise Kitchener Ford as an outstanding and remarkable business, especially when buying a vehicle.
Frequently asked questions
7 questions
What do Kitchener Ford clients say about their service experience?
Clients frequently praise the professionalism and attentiveness of the staff, particularly mentioning team members like Amy and Luke for their exceptional service. Cleanliness and timely communication during service appointments are also highlighted positively by multiple reviewers.
Does Kitchener Ford Ltd. offer financing options for those with poor credit?
Yes, Kitchener Ford has an in-house credit consultant who specializes in auto financing for individuals with poor credit, ensuring favorable terms and rates for vehicle purchases.
What services does Kitchener Ford Ltd. provide for vehicle maintenance?
They offer a range of services including Vehicle Sales (New and Used), Vehicle Service (Oil Change, Tire Rotation, Brake Inspection), Collision Repair (Body Work, Paint Repair, Dent Removal), Parts and Accessories (Genuine Ford Parts, Aftermarket Accessories, Installation Services), and Customer Support (Appointment Scheduling, Warranty Service, Technical Assistance).
What are the operating hours for Kitchener Ford Ltd.?
The hours are as follows: Monday: 9:00 AM - 9:00 PM, Tuesday: 9:00 AM - 9:00 PM, Wednesday: 9:00 AM - 9:00 PM, Thursday: 9:00 AM - 9:00 PM, Friday: 9:00 AM - 8:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: Closed.
Can I get a trade-in appraisal at Kitchener Ford Ltd.?
Yes, Kitchener Ford provides trade-in appraisal services as part of their Vehicle Sales offerings, allowing customers to evaluate their current vehicle's value before purchasing a new or used vehicle.
How does Kitchener Ford Ltd. handle collision repairs?
They have an all-make/model collision center that offers services such as body work, paint repair, and dent removal, ensuring comprehensive care for all vehicle types.