L.L.Bean

Victoria, Meet the Outside! At L.L.Bean, we believe in making it easier for all families to spend time together outside. L.L.Bean started in 1912 with one simple goal: to get more people outside. Since then, we have been providing classic styles, high-quality outdoor gear, and expert advice. In just over 100 years, we have grown into a global brand with over $1.6 billion in annual sales. We do this by always keeping our customers happy. Our global headquarters are located in Freeport, Maine, just across the street from where Leon Leonwood Bean started it all. In 1995, we launched llbean.com, the largest e-commerce site in the world. Our customers can visit us on llbean.com and find thousands of products, schedule classes at Outdoor Discovery Schools, find nearby parks, and so much more. However, we are constantly working to make our service as easy, engaging, and welcoming as possible. In 2015, we sent over 50 catalogs to customers from every state and over 170 countries.

Patrons raved about their exceptional shopping experience, with many highlighting the knowledgeable and gracious staff. In particular, Joseph was enthusiastic about advising and displaying choices with exceptional detail and patience to help customers traverse all the options. Comments mentioned the vast range of products and the store's rich selection of branded items such as Buffalo plaid clothing. Customers found the products to be of high quality, and the store's return policy was very accommodating, providing another exceptional component to it. The shop's location in the Waterloo Region was very convenient, as it meant that customers didn't have to drive far to experience such a pleasant store environment. One customer noted that they had found this store years later, adding a long absence of a good shopping experience.