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Empire Auto Group - Used Car Dealership in London, Ontario

Empire Auto Group - Used Car Dealership in London, Ontario

Name: Empire Auto Group - Used Car Dealership in London, Ontario
Address: London, CA
Telephone: +15196590888
Rating: 4.495

101 reviews

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+15196590888

Open 9:00 AM - 8:00 PM now

2293 Dundas St, London, ON N5V 1R4, Canada Get Directions

used car dealer Best Used Car Dealers in Canada Best Used Car Dealers in Ontario

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ABOUT Services Excellence Summary

Empire Auto Group is a family-owned and operated business with over two decades of experience. We are still kicking because we keep the faith and remain true. We're all about honesty and customer loyalty at Empire Auto Group. We are committed to transparent and high-quality service and guarantee a comfortable and luxurious journey to own your next vehicle with us. We treat customers like family in Empire Auto Group and are dedicated to customer service. Empire Auto Group is a business that lives and dies by its customer service, then the dealership. Let our Financial Specialists at TIBCO help you find the right vehicle for your needs.

SUMMARY Reviews Summary

Empire Auto Group's reviews from customers are very positve, with particular mentions for staff including Arlene, Deepak and Sam. There is significant appreciation for staff professionalism and dedication, especially in getting good cars, getting credit approval for customers even when they don't have a good credit history, and providing seamless transaction processes. This has been noted by both new customers and repeat customers entrusting the dealership because of Atlene, and Deepak. Customers also like the reasonable price and inventory of the dealership. There is much reinforcement for future engagement and customers have no qualms recommending Empire to other potential buyers. This means that Empire often gets favorable comments and has a comfortable space for car shopping. In summary, most reviews highlight positive customer experience because of the staff's professionalism, seamless transaction process, and inventory affordability. Based on customer reviews, Empire Auto Group is highly recommended by customers and should be the first place to visit when planning to buy a car.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (22)

very helpful (10)

highly recommend ... (10)

helped me (6)

very friendly (5)

great place (4)

recommended (4)

great customer s ... (4)

good customer se ... (3)

great service (3)

Cons

not happy (1)

rude (1)

not worth (1)

delayed (1)

useless (1)

horrible custome ... (1)

horrible (1)

stay away (1)

awful (1)