Initial Cycleworks, a family business, was established in 1996 in London, Ontario. The business has been thriving for 27 years. Initial Cycleworks is a pro in dealing with bikes ranging from bushes to bikes. We sell a variety of bikes and biking equipment from prominent brands that include Bianchi, Sinister, Brodie, Kona, Electra, and more. We offer a variety of bikes to accommodate various riders` tastes and needs. We give unique administration for cyclists who want to buy any of our goods and services. Our customers also include bike lovers across Canada, and we are pleased to serve them.
Reviews Summary
First Cycle Works in London is a bike shop in London with the reviews that are filled with praise. Patrons mention Martin, the owner, his team and the crew's friendly, personable service. Special care and fast fixes, like replacing a front wheel and rotor wrecked in an accident, also provide a service that's appreciated. This efficient and welcoming service is available even without bookings. The shop is lauded by reviews for giving honest advice and only recommending the things necessary for the repair. A lot of clients describe how the technicians assess a client's biking needs to figure out the best upgrades as great. Patrons like that the staff often fill in the gaps: if they don't carry the bike, they help the client think about the wide range of options available when making a purchase and make suggestions where else they can get what they need. Overall, the reviews suggest that the shop and its friendly employees make First Cycle Works a reliable store for all customers.
Frequently asked questions
7 questions
What do First Cycleworks clients say about the work they do?
Customers frequently praise the knowledgeable and friendly staff, particularly highlighting Martin's expertise. Reviewers appreciate the personalized service, quick turnaround times, and the team's commitment to not upselling unnecessary repairs. Many consider it their go-to shop for all cycling needs.
Does First Cycleworks offer bike repairs in London, and how do customers feel about their service?
Yes, they provide bike repair services including flat tire replacement, brake adjustment, and bike tune-ups. Customers express satisfaction with the quality of repairs and the honesty of the technicians, often noting that they receive excellent service without unnecessary upsells.
What hours is First Cycleworks open for bike sales and services?
First Cycleworks operates on the following schedule: Monday: Closed, Tuesday: 12:00 - 8:00 PM, Wednesday: 12:00 - 8:00 PM, Thursday: 12:00 - 8:00 PM, Friday: 12:00 - 8:00 PM, Saturday: 10:00 AM - 5:00 PM, Sunday: Closed.
Can I buy mountain bikes at First Cycleworks, and what do customers say about their selection?
Yes, they sell mountain bikes along with BMX and city/commuter bikes. Reviewers commend the diverse selection and knowledgeable staff, noting that they received helpful guidance when choosing bikes, making it a favored destination for purchases.
What types of bike maintenance services does First Cycleworks offer?
First Cycleworks provides bike maintenance services such as chain replacement, gear adjustment, and cleaning services. Many customers have noted the thoroughness and quality of maintenance, often returning for regular upkeep.
What accessories can I find at First Cycleworks?
They carry a range of bike accessories including helmets, lights, and locks. Customers appreciate the variety available and the staff's assistance in selecting the right accessories for their biking needs.