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Review Keywords Analysis

  1. CA
  2. ON
  3. London
Forest City Fitness
Forest City Fitness
Forest City Fitness
Forest City Fitness

Forest City Fitness

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Open 00:00-23:59 now
460 Berkshire Dr, London, ON N6J 3S1, Canada Get Directions
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4.7

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ABOUT   Services Excellence Summary

Forest City Fitness in London, Ontario, offers gym and fitness programs for all fitness levels. Our Gym is open 24 hours per day, seven days a semaine, and 365 days each year, including holidays. Enjoy our fitness services, available 24 hours per day, seven days a semaine, and 365 days each year, including holidays. We have a dedicated staff that cares about you and not just your membership number. A smoothie bar is available to satisfy both your health ambitions and guilty desires. We possess all the state-of-the-art cardio equipment, machine weights, and free weights you need to reach your workout goals. We are committed to creating a community where everyone enjoys themselves and feels at ease while pursuing their goals. A personal approach is taken to help everyone like family. Our staff gets to know each individual and assist them with their goals. Our staff is also you so that they can empathize with our patrons.

 

SUMMARY   Reviews Summary

In conclusion, reviews of Forest City Fitness are predominantly outstanding. Multiple reviewers commend the facility's cleanliness, the friendliness of its staff, and the gym's overall sense of community. Mention is made of how several previous reviewers have met their peers or members of the gym who have helped in cheering them up. Most reviewers have appreciated the close-knit and positive atmosphere in the gym. A fellow classmate of mine was quick to say they are not working for the gym or paid to give a positive review, but they just find the gym amazing, and felt it good to leave a positive review. Client experience in the gym is valued by the management as they are always looking for ways to increase customer experience. Another common aspect is the gym's cleanliness and safety. Many people during the covid times have reported of improved cleanliness and sanitizing of equipment routinely. There is an app the gym created, which members can use to check how busy the Gym is before they come for their workout, it's a pretty cool feature. \n \nReviewers were in agreement regarding the enjoyable and beneficial classes at the gym that are included in the gym membership, some reviewers mention the teachers are the best especially Jessica, an instructor. Several direct compliments were directed towards her classes and her excellent communication, she was rated five stars by clients. Too crowded gyms were often the complaint as they led to poor experiences but the gym never get crowded and the space between machines helps with following COVID guidelines. Gym equipment maintenance had also been praised, with all machines being in good working order whenever they were used. The gym constantly gets new things like machines, free weights, kettlebells hence making the gym appealing to several attending members. Several reviewers appreciated the gym community as the gym also takes feedback from members to better their experience. I have to show that they have taken the feedback since Olivia who was complaining about not finding a squat machine mentioned in her review and the squat machine is now in the gym and works well as she says on her next review. Private bathrooms are another point most gym members love about the gym, this is something one can tell the gym values. I totally recommend this gym to my friends and also feel like it's an amazing place to experience myself.

 

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Reputation Change over time

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Pros & Cons

PROS
very friendly (8)
recommend (7)
highly recommend ... (5)
friendly staff (4)
great staff (3)
friendly and hel ... (3)
the best gym (3)
friendly atmosph ... (2)
love this gym (2)
very clean (2)
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Cons
expensive (1)
not worth (1)
does not care (1)
unprofessional (1)
Forest City Fitness Reviews: 93. Average Rating: 4.7
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