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Review Keywords Analysis

  1. CA
  2. ON
  3. London

Inglis Cycle Center Ltd.

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466 McCormick Blvd, London, ON N5W 4C5, Canada Get Directions
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ABOUT   Services Excellence Summary

Inglis Cycle Center Ltd. is a family business that has been into motorcycles since the very start. Mike's grandfather was George William Foster who was Gord and Lori's father and founder of G.W.Foster Co.Ltd. in London, England, early 1900s. They sold bicycle parts and bikes, and manufactured the MAXIM motorcycle on site. His catalog describes it as "a well-constructed Motor Cycle fitted with 3 1/2 horsepower. T.D.C. T.D.C. Enamelled machines in Best Black, Lined or Dark Green and Gold Lined. All this for only PS28-10 Shillings. These were early motorcycles from an era where everyone made what they wanted when they wanted it but in reality, Foster was just rebranding someone else's design. This purchase was sent by ship to Cape Town, South Africa, and was never seen again. Alan opened an accessory shop for the racing community in Wilmington, Delaware. In 1968, Alan moved his family from New York to Wilmington, where Alan's two sons, Gord, and Mike showed an interest in motorcycling. First, they raced at dirt tracks, and then later as teenagers, they took up road racing across the United States. Mike and Gord eventually gave up motorcycling due to the demands of their family business. Despite no longer being riders, their passion for the sport still burns as they are involved in sponsorship and support in London. Alan, his family, and their belongings returned home to Canada in 1978. They settled in London Ontario where they opened Inglis Cycle Center at Osler St, selling Yamaha. An adjacent store soon opened on McGregor Avenue. These two locations were merged at McCormick Blvd in 1985. From a Yamaha dealer with one line, it has grown to a Yamaha Suzuki dealership. Gord and Mike carry on the tradition of offering first-class service and sales to the motorcycling community. In 2000, Mike’s sons and partners, David and Alan Inglis began to work part-time for the company. This marked the beginning of the fifth generation.

 

SUMMARY   Reviews Summary

Customer reviews about Inglis Cycle are consistently high, emphasizing friendly and knowledgeable staff and sincere customer service. Many reviews highlight the cheerful parts and service personnel and how easy it is to have the parts ordered and delivered. Multiple reviewers also praised the lack of sales pressure, particularly when they came in for their first bike and needed tips. Regulars appear to make up the bulk of the client reviewers, who appreciate the well-earned loyalty to the store. The shop, stocked with a diverse range of bikes and accessories, seems to be a haven for motorcyclists of all experience levels-working behind the counter and the attention paid to excellent service. While the service can be quick and easy, the reviews suggest it is just as important as the top-notch service. Several reviewers say they will be back, and one even mentioned that Inglis Cycles will be where they make their future purchases. Most of the frequent reviewers expressed the need for excellent customer service and are satisfied mockMvcbuying parts. Overall, the reviews of Inglis Cycle are positive, and customer satisfaction is the key to these excellent comments.

 

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Pros & Cons

PROS
very helpful (8)
recommend (7)
highly recommend ... (5)
helped me (4)
great experience ... (4)
great service (4)
great customer s ... (3)
know their stuff ... (3)
recommended (3)
knowledgeable st ... (3)
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Inglis Cycle Center Ltd. Reviews: 100. Average Rating: 4.8
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