Boutique Jewellery Store, we stock Diamonds. We stock gemstones, pearls, gold, Sterling Silver, and Stainless Steel Jewellery. Our Repair and Custom Work are unique.
Karat Gold was established in 2006. Karat Gold is owned and operated by Lisa Pankonin. Lisa had 13 years of experience with Shira's and Twain Gold and Diamond Centre in London, Ontario.
Karat Gold prides itself on customer satisfaction. However, there may be some issues.
If you are not fully satisfied, you may exchange or return your order. Returns must be accompanied by a copy of the original invoice.
Ship the package insured before you ship it. Lost or damaged packages will not be refunded.
Reviews Summary
The Karat Gold store in Talbot Centre earns high praise for its excellent service, unique jewelry pieces, and welcoming environment. Many customers point out the store owner, Lisa, who assists several customers in a thoughtful, detailed manner, as she displays her expertise in helping customers pick items, design rings, and find items in the display cases, and she demonstrates professionalism, empathy for all customers, and perseverance in planning repairs and custom pieces, demonstrating her willingness to help on a personal level. In addition, the customers are highly satisfied with the products bought due to the jewelry store's customer service as well as the several inexpensive options to choose from and the jewelry store. The fact that the business location is wheelchair-friendly, interesting, and easy to get to is frequently raised._CUSTOMER_RELATIONSHIP A REPAIRS A FAMILY A PERSONALIZED_JEWELRY A ENTIRE_STORE. The most common positive experiences at the store are also incredibly beautiful jewelry and well-thought-out interiors from the store. This store provides numerous facilities like,AY or aside from selling jewelry. They are also repairing and customizing jewelry and even Anybody who requires a piece of jewelry or a repair or any project, ranging from ballers or any other work, is encouraged to seek service at the so-called Karat Gold store for a wonderful experience.
Frequently asked questions
7 questions
What do Karat Gold clients say about the work?
Clients frequently commend Lisa for her exceptional customer service, expertise in jewelry design, and timely repairs. Many appreciate her kindness and the quality of estate jewelry available, highlighting the personalized attention they receive during consultations.
Can I get a custom ring designed at Karat Gold?
Yes, they offer custom ring design and jewelry redesign services. Customers have praised Lisa for her ability to create unique pieces tailored to individual preferences, making the design process enjoyable and collaborative.
Does this business offer free consultations for jewelry design?
Yes, they provide personal jewelry consultations at no charge, allowing customers to discuss their ideas and receive professional guidance on their jewelry needs.
How does Karat Gold handle jewelry repairs?
Karat Gold offers various jewelry repair services, including necklace repair, ring sizing, and watch battery replacement. Customers have reported satisfaction with the timely completion of repairs, often before special occasions.
What types of jewelry does Karat Gold sell?
They carry a wide range of jewelry, including diamonds, gemstones, pearls, gold, sterling silver, and stainless steel pieces. The store also features unique estate rings and vintage necklaces.
Can I return or exchange my jewelry purchase at Karat Gold?
Yes, you may return or exchange your order if you're not completely satisfied, provided you have the original invoice. It's advisable to insure your package when shipping returns to avoid loss or damage.