ProfessionalismDocument handlingKindness and compassionAttention to detailReasonable pricesHelpful staff
About this business
"London Cremation Service is the only licensed Transfer Service in London, Ontario Canada. We have been in operation since 1997 as a part of Furtney Funeral Homes Ltd. Our business is a collection of history with roots going back over 125 years. It is an honor to be able to serve you today. The stories that are most meaningful for us are the memories that help us recognize our past and the legacy that previous generations have left behind. We are more than a face in the crowd; we are part of a community."
"Thank you for your continued support. We are here to serve you, guide you, and bring you help during this difficult time. Our compassionate staff is dedicated to meeting your every need, and we are here to help."
Reviews Summary
Reviews reinforce excellent professional services provided by London Cremation. They have fantastic, sympathetic employees who take extra care to ease the process due to their experience and knowledge in dealing with government documentation after a family member's passing. The staff are helpful in filling out forms and they have low and transparent prices. Their method may be fast and effective, as clients are satisfied with the services. The comments are glowing because most users have positive experiences and loved and helped them through the process. The passing of a beloved family member puts additional strain on families, and the assurance that the deceased is securely stored at London Cremation helps ease the anxiety about his coronavirus-related ailnesses.
Frequently asked questions
7 questions
What do London Cremation Services clients say about the work?
Clients frequently praise the kindness, compassion, and professionalism of the staff, particularly Stephen, Kenneth, and Chris, who made the process easier during difficult times. They also highlight the team's attention to detail and helpfulness with necessary documents.
Does London Cremation Services provide assistance with government documents?
Yes, they offer document preparation services, including Death Certificate Preparation, CPP Death Benefit Application, and Government Document Assistance. Reviewers commend the staff for their exemplary care and knowledge in handling these documents.
What types of cremation services are available at London Cremation Services?
They provide a range of cremation services, including Basic Cremation, Cremation with Memorial Service, and Direct Cremation. Their comprehensive approach ensures that all needs are met during a challenging time.
What are the operating hours for London Cremation Services?
Their hours of operation are: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Can I hold a memorial service through London Cremation Services?
Yes, they offer memorial services, including Life Celebration Events, Private Family Gatherings, and Memorial Program Printing, allowing families to honor their loved ones in a meaningful way.
How does London Cremation Services support families during the cremation process?
The team is dedicated to guiding families through the cremation process, providing support and assistance tailored to individual needs, which clients have found invaluable during their difficult times.
The staff at London Cremation services are unbelievably kind and empathetic. They went above and beyond to accommodate my family, explained and answered questions, sometimes repeatedly, in the most gentle way. They made a challenging time less difficult, completing all the paperwork and giving us step by step guide to complete the processes outside of cremation. They went above and beyond. We are truly grateful.