In the funeral service business, McFarlane & Roberts has been serving London for 84 years. Quality service and compassionate care are their hallmarks. The firm is placed on Wharncliffe Road, Lambeth. Families in many generations have come to them from that neighborhood. Michael J. Stevenson has served as McFarlane & Roberts' Managing director since 1990. He was born in St. Thomas, and in 2006, he was able to buy the company. Mike thinks that owning my business was a long-held ambition. To achieve this here, he has spent most of his professional career and developed numerous beneficial relationships. McFarlane & Roberts is now a local-owned company. This is a significant achievement, and he appreciates the community's support. After Murray Adlam's retirement as a long-serving funeral director, McFarlane & Roberts was delighted to have Ed Theo join their staff. Ed arrived with top-notch skills and bigger picture outlook after completing a degree in Funeral Service Education from Humber College in 1997.
Reviews Summary
Residents say funeral employees Michael and Rhonda and all staff members at McFarlane & Roberts Funeral Home are thorough, compassionate, and accommodating in providing careful and personalized arrangements and support. The respectful treatment and service they provided for other family members demonstrate their ability to guide survivors through difficult times. Attendees commend McFarlane & Roberts on their excellent working relationships and willingness to craft suitable and creative celebrations that honor the deceased. The service includes exceptional empathy, excellent service, guidance throughout the entire process, and a particular affectionate touch for those in mourning. Visitors would highly recommend the home to anyone seeking professional and compassionate funeral services. Ashesfamily, which means \"house,\" comes from the old English \"chas\"; in front of the house, there was walnut, water, and metal creek.
Frequently asked questions
7 questions
What do McFarlane & Roberts Funeral Home clients say about the work?
Clients frequently praise the compassionate and accommodating nature of the staff, particularly Michael and Rhonda, highlighting their attention to detail and the dignified send-offs they provide. Cleanliness and a welcoming atmosphere are also noted positively.
Does McFarlane & Roberts Funeral Home offer pre-planning services, and what do customers think about them?
Yes, they provide prepaid funeral plans, consultation services, and personalized funeral planning. Reviewers appreciate the support they received during difficult times, especially when navigating pre-planning arrangements, noting the team's helpfulness and professionalism.
What services does McFarlane & Roberts Funeral Home provide?
They offer a range of services including Funeral Services (Traditional Funeral Service, Memorial Service, Cremation Services), Pre-Planning Services (Prepaid Funeral Plans, Consultation Service, Personalized Funeral Planning), and Grief Support Services (Support Groups, Counseling Services, Workshops and Seminars).
What are the operating hours for McFarlane & Roberts Funeral Home?
Their hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Who manages McFarlane & Roberts Funeral Home, and what is their experience?
Michael J. Stevenson has been the Managing Director since 1990 and purchased the company in 2006. He has dedicated his professional career to this firm and values community service and personal attention, reflecting a strong commitment to the families they serve.
Can I get grief support services at McFarlane & Roberts Funeral Home?
Yes, they offer grief support services, including support groups, counseling services, and workshops and seminars. This comprehensive approach is appreciated by clients who seek assistance during their time of loss.
Where is McFarlane & Roberts Funeral Home located?