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Review Keywords Analysis

  1. CA
  2. ON
  3. London
Mr. Rooter Plumbing of London ON
Mr. Rooter Plumbing of London ON
Mr. Rooter Plumbing of London ON
Mr. Rooter Plumbing of London ON

Mr. Rooter Plumbing of London ON

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Open  00:00-23:59 now
4474 Blakie Rd # 125, London, ON N6L 1G7, Canada Get Directions
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ABOUT   Services Excellence Summary

The original Mr. Rooter opened for business in 1970. This company remains in operation almost 50 years later. The original Mr. Rooter has upheld its core values: Integrity, Customer Focus, and a Friendly Work Environment. The business model is effective, as there are over 230 other locations across North America. Each location is independently owned and operated locally and is closely connected to the communities in which it operates. We make every effort to give you the best customer service. Plumbing emergencies can be inconvenient and often take you by surprise. For those urgent times, we have customer service representatives working in our call centers around the clock. When you call, a friendly voice initiates a professional process that alleviates your stress and puts your emergency as our main priority. We'll arrange for someone to come out and address your problem as quickly as possible. Our plumbers will treat you with the same respect they give their own family. As they come to your house, they will put covers on their shoes by using a mat outside. We will offer you an honest evaluation and estimate of the total cost and the required time to fix it. Therefore, you need not be worried about your costs rising. We provide customers with upfront pricing.

 

SUMMARY   Reviews Summary

The Mr. Rooter London reviews mainly focus on the exceptional service and outstanding workmanship, especially by technicians like Gerald, Brodie, and Caleb. Customers lauded the professionalism of these plumbers and the company's excellent customer service. Most of the services involved clogs, installations, replacements, and maintenance on toilets, sinks, and pipes. The customers also appreciated how the technicians educated them on plumbing issues and maintenance, and their interpersonal skills during the repairs and installations. The responsiveness, expertise, and overall great experience from the services are worth acknowledging, and most customers said they would hire Mr. Rooter London again, demonstrating a high level of satisfaction and leading to the company's strong recommendation. The reviews illustrate a history of satisfied customers and a culture of professionalism and competence at Mr. Rooter London.

 

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Pros & Cons

PROS
recommend (15)
very professiona ... (11)
great job (8)
very knowledgeab ... (7)
highly recommend ... (7)
on time (4)
very efficient (4)
friendly and pro ... (4)
recommended (3)
very satisfied (3)
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Cons
pricey (1)
pricey (1)
charged extra (1)
expensive (1)

Mr. Rooter Plumbing of London ON Reviews: 103. Average Rating: 4.7

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M
Mike
Mr. Rooter London (Plumber Brodie and later his co-worker Safi) came to our house and found we had the worst Kitchen drain clog in history (thanks to the previous owner dumping grease down the drain). Anyway - after hours of hard work, they replaced the drain pipes (they had no choice) and everything is back to normal. Very friendly and professional service. Would not hesitate to call them again for any plumbing issues. Highly recommended !
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