Steel Horse Automotive started when Dan Zawalsky decided that enough was enough. Dan's friends had too many mechanic horror stories to tell, so he decided to make a change. Dan earned his college degree, completed his apprenticeship, and then earned his Inter-Provincial Certification as an Automotive Technician. His education provided him with the expertise to work in any shop setting. This includes small independents and large chains. Finally, he was ready to start his own business and found the right location. He bought the equipment and began operating in the spring of 2011.
Operate with integrity and truth. Do not sell parts or services that are not required or justifiable. Hold onto all parts that were removed until customers are satisfied with the condition of their vehicle. Dispose of all waste streams responsibly and in an environmentally friendly way.
Reviews Summary
Steel Horse Automotive reviews indicate high satisfaction and trust in Dan and his team. Customers consistently mention honesty, affordability, quality, and great attitude regardless of how busy they are. Verified reviewers appreciate that their vehicles were only inspected and charged if it may have a problem. Price estimates often overshoot due to underlying issues, but Dan makes sure to clarify things before towing start, so payment shock was seldom. The review says the company charges less than what was instructed, indicating the employees are genuine without trying to exploit their consumers. It feels good to know Dan and his team because they are among the few people who you can trust even in a crisis. Therefore, I would recommend Steel Horse Automotive in London, but be sure to follow the stay well rules and guidelines.
Frequently asked questions
7 questions
What do Steel Horse Automotive clients say about the work?
Clients frequently praise the team for their honesty, professionalism, and quality of work. Dan and his staff are noted for their transparent communication and ability to handle repairs efficiently, which has restored trust in auto services for many customers.
Does Steel Horse Automotive offer tire services, and what do customers think about them?
Yes, they provide tire services including tire changes and wheel alignment. Customers appreciate the team's reliability and fair pricing, often highlighting their positive experiences with tire-related repairs.
Can I get an oil change at Steel Horse Automotive, and how do customers feel about it?
Yes, they offer both standard and synthetic oil changes. Customers have expressed satisfaction with the thoroughness and professionalism of the oil change service, often noting the team's commitment to quality.
Does this business handle brake services, and what feedback do they receive?
Steel Horse Automotive provides brake inspection and replacement services. Reviewers frequently commend their meticulous approach and the team's ability to diagnose and fix issues effectively.
How does Steel Horse Automotive's expertise in engine repair stand out?
Dan Zawalsky, the owner, is an Inter-Provincial Certified Automotive Technician with extensive experience across various shop settings. His background ensures that customers receive knowledgeable and skilled engine repair services.
What suspension services does Steel Horse Automotive offer?
They provide front and rear suspension repair as well as alignment adjustment. Customers have reported positive experiences with these services, often highlighting the team's thorough inspections and effective repairs.