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Review Keywords Analysis

  1. CA
  2. ON
  3. London
Tepperman's London
Tepperman's London
Tepperman's London
Tepperman's London

Tepperman's London

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Open  10:00 AM - 9:00 PM now
1150 Wharncliffe Rd S, London, ON N6L 1K3, Canada Get Directions
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ABOUT   Services Excellence Summary

Tepperman's London began in 1925 when grandfather Nate Tepperman sold furniture from one door to another. Now one of Canada's largest independent furniture shops, we cherish loyal families. Your trust in our affordable, high-quality furniture, mattresses, appliances, and electronics makes us proud. We've lasted nearly 100 years. Tepperman's is not only a nationwide franchise, but also a family-owned and run company with an entrepreneurial spirit. When you explore Tepperman's, you'll experience the invisible change that families bring.

 

SUMMARY   Reviews Summary

Tepperman's has exceptional customer reviews. The clients are content with the customer service. Many praise the sales staff for helping them choose the items they need without being too pushy. Happy Gill and Greg Gibbs have been highlighted in several comments. They are both polite and attentive, ensuring that clients have the necessary details to make informed decisions. Happy Gill has even helped clients discover precisely what they are searching for. Tepperman's sales staff are also praised for their ability to make shopping straightforward. Other benefits that the customers have received, such as the ease of building credit through their procured items, have come out in their reviews. Tepperman's is recognised for its vast array of things by the clients, which makes shopping enjoyable. Haleigh and Deepti, for example, mentioned the comfort of discount approval and even the variety of products available. The clients knew they had a variety of options on hand when they arrived. The store is suggested for future purchases by most clients. The reviews say the store will be ideal for anyone considering buying appliances. That is a show of confidence in the store. Tepperman's has once again grasped the attention of the senior, putting it at the top of the list. Marketing has also entered the ranks of businesses that are doing well with the charm city's citizens. The store's reviews are favourable, and ratings have improved.

 

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Tommy left a 1 star review
★☆☆☆☆
On TrustAnalytica
Mar 18
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Pros & Cons

PROS
recommend (3)
highly recommend ... (3)
very knowledgeab ... (2)
great experience ... (2)
great place (2)
very helpful (2)
helpful staff (1)
very helpful (1)
very friendly (1)
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Cons
disappointed (2)
horrible (1)
terrible (1)
terrible (1)
rude (1)
bad experience (1)
unprofessional (1)
really disappoin ... (1)
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Tepperman's London Reviews: 105. Average Rating: 4.1

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Pains me to write an honest review. Especially since I've had decent experiences in the past. Just bought a matching bedframe and shelf. The shelf had it's leg broken when the Tepperman's staff was loading the truck. My bedframe also has a quarter size mark off the front. A manager/supervisor mentioned that they can try and fix the leg and have it delivered, but I'm seriously concered with previous reviews warning about their delivery teams.
Has anyone had a problem with Teppermans delivery that was a third party sub contract. My house that I had just moved in brand new, we have been In just over 6mos. Had damage done to walls floors door frames and my wooden Bannister. They had offered me $250. Which would definately not cover paint and damage. The person taking care of this issue has been out of office for about 3 weeks now and I have had no response back as to how my house is going to be repaired. Has anyone had this happen. And was your house repaired. I have another issue that I have to deal with as Tepperman had not told us about third party delivery that they don't fix themselves. It has been nothing less than a headache dealing with this Issue.
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Tommy left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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