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Review Keywords Analysis

  1. CA
  2. ON
  3. London
The Village of Glendale Crossing
The Village of Glendale Crossing
The Village of Glendale Crossing
The Village of Glendale Crossing

The Village of Glendale Crossing

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Open 00:00-23:59 now
3030 Singleton Ave, London, ON N6L 0B6, Canada Get Directions
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ABOUT   Services Excellence Summary

About Schlegel Villages We lead a network of high-quality long-term care facilities and retirement villages across Ontario. A Canadian-owned family business, Wilfred Schlegel, purchased the first family nursing home in 1953. Today, our Villages can draw on many years of expertise managing and co-owning Long-Term Care and Retirement Communities across Ontario. Explore our strategic plan. Our teams and resident satisfaction The success of our residents is directly correlated to the level of engagement among our teams. For this reason, we consider ourselves one of the most important factors to ensure the highest level of service. That is why every Village is fully committed to building the best team we can. To help create committed, confident team members, we have developed the SUCCESS program. Neighbourhood team development, Leadership for Long-Term Care, Retirement Living, and Leadership are all part of our training programs. We offer specialized training in complex care areas, such as dementia care and wound care. Schlegel Villages has teamed up with Conestoga College to present the 10 module "Excellence in Residents-Centred care" program.

 

SUMMARY   Reviews Summary

The provided reviews are mainly positive and all report the high quality of care received at Glendale Crossing from the facility's staff. Such anecdotes exhibit the familial treatment clients and their families receive, along with staff dedication and medical professionals' excellence. I would strongly recommend Glendale Crossing for long-term care requirements these as multiple activities for residents, along with a trip service. Residents have various meal alternatives, while another highly praised aspect is how the facilities are clean. For example, there are various rooms for different purposes, such as a library and a family kitchen. The frequent communication between staff and the residents' families is also lauded, underscoring the importance of patient-centred care and residents' personal well-being. All signs demonstrate a strong team and resident communication; the facility's hard work to help residents feel at home and involved in their surroundings is one of the biggest features. Particularly, most of the feedback underscores families and residents' pleasure with the facility and the sense of well-being it fosters. These and other tales of great care and concern are essential because these establishments frequently lack these key attributes.

 

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Reputation Change over time

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Pros & Cons

PROS
very happy (2)
recommend (1)
highly recommend ... (1)
well informed (1)
very satisfied (1)
good quality (1)
kept me informed ... (1)
very welcoming (1)
feel comfortable ... (1)
well cared for (1)
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Cons
rude (1)
awful (1)
slow (1)
unsuccessful (1)
terrible (1)
The Village of Glendale Crossing Reviews: 20. Average Rating: 3.9
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