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Aviva Canada
Aviva Canada
Aviva Canada
Aviva Canada

Aviva Canada

107 reviews
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+18003874518
Open  00:00-23:59 now
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Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
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Sunday 00:00–23:59
10 Aviva Way Suite 100, Markham, ON L6G 0G1, Canada Get Directions
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ABOUT   Services Excellence Summary

Our Sustainable Future program outlines our role in safeguarding the environment and creating more robust, resistant communities. We are committed to ensuring that we can be with you today to ensure a brighter tomorrow. Humanity's struggles – such as the climate crisis – impact each of us. This includes our everyday lives, our families, and our tomorrows. There is a lot more than an organization can do that is why we concentrate our efforts on two fronts: the planet and the people who live on it. Thus, we have selected three priorities: preventing global warming, empowering communities, and integrating sustainability into our organization. Transformation takes action, and our individuals make it through. Sustainable success requires standing up for what you believe in. It necessitates people's desires and commitments. It necessitates commitment, enthusiasm, and collaboration. It necessitates Aviva.

 

SUMMARY   Reviews Summary

The vast majority of the feedback is favorable. The company receives praise for its stellar service and how it anticipates the customer's needs during a trying period in their life. The adjusters receive many accolades for their thoroughness, friendliness, and communication. It is reassuring to know that Aviva's team has the clients' interests at heart and will remain patient and understanding throughout. The insurance company receives response for eliminating the clients' fears and guaranteeing seamless, low-stress transactions. Some claimants may be confused and grumpy, but they thank Aviva for making the interaction stress-free. This claimant was thankful for the supportive and quick response after their vehicle was stolen by thieves. Also, the reviews claim the firm offers reasonable prices, making it easy for people with above-average priced items to protect them.tres.

 

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Emily left a 1 star review
★☆☆☆☆
On TrustAnalytica
Nov 27
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Pros & Cons

PROS
recommend (8)
great service (5)
highly recommend ... (4)
very satisfied (4)
excellent servic ... (2)
positive experie ... (2)
great experience ... (2)
very happy (2)
painless (2)
very helpful (1)
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Cons
terrible (3)
unprofessional (2)
horrible (2)
terrible service ... (1)
do not use (1)
worst company (1)
unhappy (1)
worst experience ... (1)
not recommend (1)
terrible experie ... (1)
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Aviva Canada Reviews: 107. Average Rating: 4.0

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Reviews (4) Google Reviews (103)
E
Emily
on Trustanalytica
Fix negative reputation Fix negative reputation
I opened a small claim back in June. I still do not know if my claim has been approved, I cannot get the adjuster to respond to my inquiries over the past 6 weeks. Multiple complaints have been filed, along with contacting the ombudsman-nothing. Their 'service guarantee' is a massive lie. Everything about this provider is awful. It seems like the company has completely ceased to exist after taking my premiums. Don't waste your money. I would give zero stars if I could
B
Brennan
on Trustanalytica
Fix negative reputation Fix negative reputation
worst company THEY WILL TAKE YOUR MONEY BUT WILL NOT HELP WHEN SOME ONE HITS YOUR CAR ... MY CAR WAS HIT AND THEY GAVE ME 5 GRAND TO FIX 15 GRAND IN DAMAGE .... DO NOT USE THIS COMPANY
D
Dave
on Trustanalytica
Fix negative reputation Fix negative reputation
Aviva insurance dropped me for insurance after 2 years because I made a $3000 claim for a new door when my vehicle was hit and it's door damaged when I was nowhere around. Beware
K
Karin
on Trustanalytica
Fix negative reputation Fix negative reputation
I lost a significant part of my roof shingles during the last storm. Because they all came off one side of the roof - that's the side that my Aviva insurance will cover to replace - even though they can't match the shingles on the rest of the roof. So now unless I pay to get the rest of the roof replaced, I will be left with a patchwork of colors on my roof. Super unhappy with Aviva.
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Emily left a 1 star review
★☆☆☆☆
On TrustAnalytica
11 months ago
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