Po Tsui has been operating in Markham, Ontario since 1996.
We are part of the Hong Kong Association of the Wholesalers and Retailers of Jade.
We are experts in European Fine Jewellery, 18k gold or yellow, and offer Ruby, Sapphire and Emerald precious stones, among others.
Moreover, we specialize in Burmese Jadeite Jade from Hong Kong, the stone of choice for many jewelry designers.
Reviews Summary
Feedback from multiple customers highlights the exceptional expertise, professionalism, and warmth of Florence and her staff at Po Tsui Jade & Jewellery. They receive kudos for their customer service from the beginning to the end of a customer's jewelry purchase, advised and helped the clients throughout the collection. Many also praised how Florence and her team made their shopping experience less daunting despite their reservations about buying such valuable items online. Additionally, clients appreciated the quality and customization of the products offered by the store, especially the ability to design their items. This helped the clients in finding the perfect jewelry for all occasions, from engagement rings to wedding bands. The affordability of the store is something that also caught the customer's attention, which is not common in the industry. The store's class and comfy atmosphere were also mentioned by customers, taking into account that they changed their sizes and had new custom made items within a day bottom line, Po Tsui Jade & Jewellery holds a holistic customer-centric approach and crafts down-to-earth yet quality jewelry that rivals many established online stores.
Frequently asked questions
7 questions
What do Po Tsui Jade & Jewellery clients say about the work?
Clients frequently praise the exceptional customer service, particularly highlighting Florence's professionalism and patience. Many reviews mention the high-quality craftsmanship and the welcoming atmosphere of the store, making it a preferred choice for custom jewellery.
Does Po Tsui Jade & Jewellery offer custom jewellery design services?
Yes, they specialize in custom jewellery design, including engagement rings, wedding bands, pendants, and necklaces. Their expertise in creating unique pieces is frequently noted by customers who appreciate the personalized approach.
What are the operating hours for Po Tsui Jade & Jewellery?
Can I get my jewellery repaired at Po Tsui Jade & Jewellery?
Yes, they offer jewellery repair services, including ring resizing, refurbishment, and stone replacement. Customers have expressed satisfaction with the quality and speed of their repair services.
How does Po Tsui Jade & Jewellery handle jewellery cleaning?
They provide jewellery cleaning services, including basic cleaning, polishing, and deep cleaning. Many customers appreciate the thoroughness of their cleaning services and the attention to detail.
What types of jewellery appraisal does Po Tsui Jade & Jewellery offer?
They offer certified appraisals, insurance appraisals, and estate appraisals. Reviewers have noted the professionalism of their appraisers, highlighting the convenience of on-site services.
Where is Po Tsui Jade & Jewellery located?
New Century Plaza, 398 Ferrier St Unit 126, Markham, ON L3R 2Z5, Canada
Location & directions
Markham, Ontario
Po Tsui Jade & Jewellery
Engagement Ring Designer
Address
New Century Plaza, 398 Ferrier St Unit 126, Markham, ON L3R 2Z5, Canada