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Review Keywords Analysis

  1. CA
  2. ON
  3. Markham
Russell Aquatics Swim School

Russell Aquatics Swim School

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66 Copper Creek Dr, Markham, ON L6B 0P2, Canada Get Directions
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ABOUT   Services Excellence Summary

Swimming lessons, classes, adult swimming and more! Markham, ON, and the GTA cities, includes Toronto, Vaughan Richmond Hill Scarborough Stouffville, Scarborough Stouffville, and Aurora. Kerri learned about the available financial resources in 2004, provided by the City of Markham's Summer Company Program, which encourages students to start their own businesses. Swimming lesson instructor Kerri Russell recognizes that many children require more personalized swimming experiences with more one-on-one attention and smaller instructor-to-student ratios than what she was offering in city pools. Kerri immediately started writing the business plan for Russell Aquatics Swim School. PARENT and TOT Swim Program (6:1 Ratio) for our young children between the ages of 6 months and 3 years requires that they must have a diaper and guardian (Parent) with them at all times. All children learn by repetition, teaching, playing, word association, and constant lessons. Our little fish are taught to swim underwater by careful supervision and are not thrown in. They are gently dipped. Our lessons are taught in a gentle and controlled way so the child does not panic and enjoy it at the same time. We provide Lifesaving Society Water Smart(r), tips to keep your child safe at all times in an aquatic environment, even if they cannot swim.

 

SUMMARY   Reviews Summary

Russell Aquatics reviews are highly positive, with multiple parents praising cleanliness and friendly staff. Parents' comments collectively report children's noticeable improvement in swimming skill and enthusiasm. Most parents specifically commend their children's teachers for their patience and professionalism. The quality of customer service is applauded, with one parent highlighting the front desk staff's clarity and upbeat attitude. The parents go as far as comparing Russell Aquatics to others they have tried and have a noticeable improvement. The prosperity in the courses is also referenced by the parents. Many parents say their children get a lot out of the classes. Finally, the love for the instructors is a common theme. One parent commented that their child likes the instructors very much.

 

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Pros & Cons

PROS
recommend (13)
highly recommend ... (11)
very clean (4)
very professiona ... (4)
great place (3)
friendly staff (3)
great people (2)
very kind (2)
highly recommend ... (1)
incredibly helpf ... (1)
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Cons
rude (2)
very disappointi ... (1)
disappointing (1)
never come back ... (1)
disrespectful (1)
very poor custom ... (1)
poor customer se ... (1)
unhappy (1)
disappointed (1)
very disappointi ... (1)
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Russell Aquatics Swim School Reviews: 100. Average Rating: 4.6

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