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Steelcase Tires n' Mags

Name: Steelcase Tires n' Mags
Address: Markham, CA
Telephone: +14164929992
Rating: 4.7134

499 reviews

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+14164929992

Open 8:00 AM - 5:00 PM now

370 Steelcase Rd E, Markham, ON L3R 1G2, Canada Get Directions

tire shop Top Tire Shops in Canada Top Tire Shops in Ontario

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ABOUT Services Excellence Summary

When Harold Boake, a 30-year veteran of livestock and crop farming, discovered the agricultural industry was changing more than he wanted, he realized it was time for a shift. “Things were different when my father started the family farm. You could make good money without caring about market changes,” Harold recalls. “And then the sixties and seventies came.” Harold became interested in cars during his downtime and decided to retire in 1988. Harold had met Jim Bridgeman, a fellow client of their shared supplier, a few years earlier. Jim and Jim (as they thought it was hilarious to name a company) had some tire knowledge from our careers. “I worked in sales and service. It seemed logical to me that I should move in this direction,” Bridgeman said. The partners rented a 1,800-square-foot unit in Markham's industrial park in 1987. Steelcase Road was named after the largest office furniture manufacturer on the street. Steelcase Tires was the natural choice. Harold recalls, “We had one bay and sold one type of tire.” “I can't think of how many wheels and tires Jim changed in the first year. It wasn't easy. Like Harold's farm, Steelcase Tires quickly became a neighborhood favorite for tires thanks to our friendly sidewalk style and honest advice. So...we incorporated it.” Two years later, Steelcase Tires was a three-bay company with seasonal workers. Dave Holmeshaw, a young landscaper, was one of our employees. “Dave worked at a landscaping company owned by a close friend,” Jim says of his first employee. “They were struggling with money, so I took him for a few months to help the boy out. We refused to let him leave because he was so loved by his customers.” Dave became a co-owner in 2005. Steelcase Tires now uses over 12,000 square feet. We still have the same address in the same industrial park. Steelcase Tires stocks over 25 types of tires and wheels. There is no need to worry. Steelcase Tires has the right tires for you. Steelcase has a wholesale trade that sells new cars to dealerships, service centers, taxi companies, and other retailers in addition to its retail business. Steelcase now has 9 employees and up to 15 seasonal workers. With Richard, Harold's son behind the counter, there is a new generation in tire specialists. Though you may not know much about tires, you can always find us. The end.

SUMMARY Reviews Summary

Steelcase Tires is a top-rated tire and wheel shop with exceptional customer service and unbeatable prices as demonstrated through an extensive number of reviews. There is a consistent positive tone with most customers having one or at times several positive interactions with customer service especially Dave. Satisfied clients frequently refer to their experiences in emergency situations, including doing tire swaps and a flat repair as well as having dents repaired. Difficulty of repair in other places but Taunton can fix a long-lasting flat shows a knowledgeable and honest team of experts with unmatched expertise. The new location's upgrades, like an advanced customer booking system, also facilitate simplified client engagement for some clients who appreciate this improvement. However, this new location still serves old clients well as the commitment to customer service has ensured most people have been returning for various tire requirements. Steelcase tire's reputation as a dependable tire shop for around-customer tire-related issues in the reviews is common with most customers identifying with them. Clients always feel welcome and often do and it shows it's a place where you can get your tires sorted without any hassle or confusion. Likeability is another key thing that is associated with the place Everyone has had good experiences at the shop mostly making a customer while others may not get to such, having had good experiences at the place. Customer service is outstanding; most clients mention that they always feel welcome and at home in the shop. They mostly succeed in changing tires. This constant warm welcome and most client turned family mentality has kept the old customers coming back, and it is continuously attracting more. Most of the clients are confident when they recommend the tire shop because of the good services they receive and the customer service they receive while they are there. The shop continues to serve clients well as the old reviews are evidence of the same excellent customer service. Every team member has received a good review from a customer, showing that the shop is committed to offering the best customer service and is not a one-person show. It has made many people coming back for various tire services.RESULT: Steelcase Tires reviews are primarily positive, with many clients experiencing exceptional service with a short turnaround. Clients rave about the shop's friendly staff and honest pricing for tires, adding that they are the best place to buy high-quality tires. Tons of positive reviews mentions great customer service where the emphasis on excellent service and customer care makes it a place that knows how to treat their customers well. (store's) poor service with many other customers caught my eyes . Previous customers say that they will always return because of the unyielding dedication to customer service. The new location offers even better reacCESSIBILITY, making it easier for clients to book appointments and shop for the best tires. Several customers have had excellent experiences with certain employees, particularly Dave, who has been with the company for the last 30 years. The shop indeed is the place everyone should go to when they have a tire problem as mo...

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Pros & Cons

PROS

recommend (44)

great service (36)

highly recommend ... (22)

great prices (17)

excellent servic ... (16)

fast service (14)

very friendly (13)

friendly service ... (12)

great place (11)

recommended (11)

Cons

very disappointe ... (1)

disappointed (1)

go elsewhere (1)

very bad service ... (1)

very disorganize ... (1)

expensive (1)

would not recomm ... (1)

not recommend (1)

never called me (1)

go elsewhere (1)