Steve Ramoul, a Carleton University graduate with a Home Inspection Certificate from Seneca College in 2005, launched a private business under the name The Home Inspectors Group. The Home Inspectors Group was established to provide comprehensive and effective home inspections, including reports on the spot, which was uncommon at the time. As more homeowners asked for energy assessments, The Home Inspectors Group began to pivot to the home, forging ties with many Heating, Cooling and Insulation firms in the process. They launched the ecoEnergy program in 2008. A Service Organization licensed by Natural Resources Canada, Home Inspectors Group has completed thousands of Energy Audits and trained hundreds of Energy Advisors.
Reviews Summary
The feedback provided reflects that the clients' experience working with The Home Inspectors Group was fantastic. Multiple clients wrote that the Group's client relations specialist, Yanique, has impressive hosting skills and the company's energy auditors, Rick Corlho, Shon Laffin, Yanique, and Merci have ample expertise, are very professional, and patient with clients' questions. In addition, the company's employees are helpful, quick to respond, diligent in communicating with the clients, and walk the client through difficult sections. Many clients appreciated the thorough reports, the program's understanding, and the clarity with which the employees walk them through the information. The clients indicated excellent service, and they would recommend the Home Inspectors Group to anyone who needs an energy audit and the Greener Homes Grant. The company's services were thorough, and several clients who signed up for rebates were happy with the services. The most clients were excited and the reports in their houses' mailbox. The Home Inspectors Group was recommended by many clients, and the clients are satisfied with the company's services.
Frequently asked questions
7 questions
What do The Home Inspectors Group Inc. clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thoroughness. Reviewers highlight knowledgeable inspectors like Rick Corlho and Joe, who provide detailed audits and are responsive to questions, making the process smooth and informative.
Can I get a pre-retrofit audit for the Greener Homes Grant in Markham?
Yes, The Home Inspectors Group offers pre-retrofit audits as part of their Energy Audit services. They have a strong track record in assisting clients with the Greener Homes Grant, as noted by satisfied customers.
Does this business offer energy audits, and how do they handle customer inquiries?
They provide comprehensive energy audits, including pre-retrofit and post-installation audits. Reviewers commend their customer support, noting prompt responses and helpful guidance throughout the process.
Who founded The Home Inspectors Group Inc., and what is their background?
The Home Inspectors Group was founded by Steve Ramoul, a Carleton University graduate with a Home Inspection Certificate from Seneca College, established in 2005 to provide thorough home inspections.
What types of inspections can I expect from The Home Inspectors Group Inc.?
They offer various on-site inspections, including furnace, boiler, and heat pump inspections. Additionally, they conduct insulation assessments and provide energy efficiency recommendations.
What support does The Home Inspectors Group Inc. provide after my inspection?
They offer post-service follow-up as part of their customer support, ensuring clients have answers to any questions that arise after their inspections.
As a result of having a heat pump installed on October 10 and 11, 2023, we arranged for The Hone Inspectors Group Inc. to come to our home to do the audit for the rebate program now in effect. We were so fortunate to get Rick Corlho to do the energy audit.
The first day he came, which was October 6th 2023 he had a very warm, friendly approachable attitude. He appeared to be very knowledgeable and explained everything he was going to do to qualify us for the government rebates.
After finishing the audit, he professionally explained how the program works and answered all of our questions.
After a few days, we received by email, the audit report which was well written and easy to understand.
Today, November 10th, he came back to our home to finish the final audit. Again, Rick sat down with us and professionly explained how the heat pump/furnace works. He again patiently reviewed the rebate program with us.
He is very professional and knowledgeable about his work and we would make no hesitation in recommending him and The Home Inspection Group to anyone who may need or want an energy audit for their dwelling.
Sincerely,
Amo and Loretta Harnarine