Reliable Matt was made for this. His high school nickname was “The Dog”, but Matt later changed it to “Le Chien” in his teenage years. It was December 2008 when Matt met Reuben. In December 2008, Reuben and Matt wedded. Matt left his 9-5 job in March 2009 to follow his dreams. That’s when BnR was born. After volunteering for many local shelters for seven months, Matt learned enough to start his own pack (Barks n! Rec, n.d.). Tourism operator Matt also plays at Sears and takes part in St. John’s Ambulance Therapy Dog Program with Reuben. It was really teamwork. Barks N’ Rec opened in December 2009, thanks to family and friends. Jed and Edna have enjoyed a great eight years with some amazing staff and adopted siblings. Matt will always carry the joy he found in dogs.
The reviews highlighted the excellent service and caring environment provided by Barks and Rec. Matt and his staff were praised for their sincerity and dedication to the welfare of pets. Several customers mentioned their specific encounters while the feelings of gratitude toward Matt and his employees. Many instances mirror how the team's attention saved their dogs from extreme situations. For example, during boarding, a dog became very sick and the staff informed the owner, sought care for the dog, and continuously updated the owner. These reviews showed that the care and attention the owner takes to ensure the well-being and development of the dogs. This included the environment of the facility and the benefits of having concordant workers. The reviews established that the company's environment was positive and that the workers provided a great moral support to the dogs. This was seen in a dog that was apprehensive of text left behind as featured in a review. The place was also hygienic with professional doctors and a fancy and colorful place that dogs enjoyed making great impacts on them thus being the best and being recommended.
