Custom Window Designs has a long history of installing entry and sliding doors and windows, spanning 34 years. By employing local specialists combined with 150 years of custom manufacturing and installing our products, we offer unparalleled experience. Our association is the Canadian Window & Door Manufacturers Association. Gentek Premium Renovator Club Members Gold Club. It is easy to trust a contractor with a national reputation. Our 5-year workmanship warranty and exclusive 25-year manufacturer warranty are both excellent. According to our motto, we never subcontract. This means that we employ all of our employees. We control all of our employees' work, ensuring that everything is done correctly and on time for our customers. We specialize in high-quality window and door replacement in the Greater Toronto Area (GTA) and Southern Ontario. Homestars.ca ratings and testimonials from satisfied customers show what we are like. Consult Custom Window Designs for window and door replacements today.
Reviews Summary
Customer reviews underscore the superior Custom Window Designs' products and services. The installers are commendable, and the trend-setting windows and doors stand out for their quality. Satisfaction is a common note among the reviews. Prompt, supportive service and staying within the budget are the comments that customers have made. When Peter and Vlaz assisted in choosing windows and doors and with the installation, it was a pleasant experience. The customers' ideas are always considered, and options are provided. The professionals observe the company's core values: excellent service and integrity, thus they perform a comprehensive duty. High quality and affordable services and products are the companies' main selling points. Peter came up high for a fair estimate and an easy, quick installation—building a business with these types of professionals makes the experience hassle-free. The guarantee that your projects will be completed promptly and within budget, and the customer service is to be recommended. The review calls all needed to make the best decision of buying from Custom Windows. \nAnother review. Customers Said Coming back For More Product\nAnother review. Customers Happy with Installed Doors and Windows\nAnother review. Customers Recommend Custom Windows and Doors to Others.
Frequently asked questions
7 questions
What do Custom Window Designs clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and the quality of installations. Specific mentions include responsive customer service from Peter and his team, as well as the neatness and efficiency of the installation process.
Does Custom Window Designs offer free estimates for their services?
Yes, they provide free estimates and consultation services, ensuring customers can make informed decisions about their window and door installations.
Can I get custom window designs, and what options are available?
Yes, they specialize in custom window design, offering options like custom shape windows, energy-efficient windows, and decorative window designs, tailored to meet individual preferences.
What types of door installations does Custom Window Designs provide?
They offer a variety of door installation services, including front door installation, garage door installation, and patio door installation, ensuring a comprehensive selection for customers.
Does Custom Window Designs provide warranties on their work?
Yes, they offer a 5-year warranty on workmanship and an exclusive 25-year manufacturer warranty, providing reassurance about the quality of their installations.
How long has Custom Window Designs been in business?
Custom Window Designs has a 34-year history in the industry, backed by a combined expertise of over 150 years in custom fabrication and installation.
Custom Windows Designs (owner Peter Petrovski) is unprofessional, unethical, lacks integrity and communication skills, failed to complete the job and take accountability for damages to our home. They withdrew money from my account without any notice or discussions. The staff and installers were rude, the caulking was terrible, they left blood on our walls, jumped through our new windows all day refusing to put a ladder up – what a horror story!
Instead of fixing the bad job and giving us the trim that we paid for, Petrovski instead threatened us and without our knowledge, is taking monies from our account, more than the job was estimated for.
The job was incomplete – cheap trim was installed instead of what we paid for, windows have protruding nails that can hurt someone, trim installed crooked, big holes in wall such that 2 pieces of trim were needed instead of one, trim with holes in middle allowing air and dirt to get inside. Suffice to say, it was a huge disappointment after waiting 3 months (if not longer) for new windows and doors.
It has been one year and to this day, we are still waiting for Petrovski and Custom Window Design to complete the job that we paid for. They have not responded to any calls for fixing the windows/trim, or to refund the monies they took from my account, much less an apology.
They are a fraud. Please be warned. The staff posted reviews to bump up the ratings. Don't be fooled!