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FirstService Residential Ontario - Toronto Office
FirstService Residential Ontario - Toronto Office
FirstService Residential Ontario - Toronto Office

FirstService Residential Ontario - Toronto Office

110 reviews
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+14162935900
Open  8:30 AM - 4:30 PM now
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Monday 8:30 AM - 4:30 PM
Tuesday 8:30 AM - 4:30 PM
Wednesday 8:30 AM - 4:30 PM
Thursday 8:30 AM - 4:30 PM
Friday 8:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
2645 Skymark Ave #101, Mississauga, ON L4W 4H2, Canada Get Directions
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ABOUT   Services Excellence Summary

For over two decades, FirstService Residential Ontario has delivered unprecedented service and expertise to condominium communities all across Ontario. We stand by our high standards. No matter where you are in Ontario, we can increase your property value and enhance your lifestyle.

 

SUMMARY   Reviews Summary

Property management reviews reveal a roster of contented residents are happy with the performance of their property managers. Emily Jardin, for example, a current resident of Ridgewood I in Aurora, speaks highly of their property management team, particularly of Kellie and Emily. She said they were act fast and very responsive. In another review, a resident at ArtShoppe shares their impressive expert on Michael Liao, the property manager, who is always proactive and diligent in addressing the various concerns raised by the residents. Firstly, Alessandro has been a resident at 88 Sheppard Avenue East for a short time and has gotten the opportunity to interact with the diligent property manager, Nadia Parniyanpour. The resident expresses their satisfaction with her commitment to keeping them informed and always responding to their concerns. Michael Liao, Emily, and Katherine are often touted for their job well done due to their proactive nature, attentiveness, and their use of effective communication to engage with the residents. Alessandro said that this regular follow-up helps in ensuring that any maintenance work is done promptly and that there is no disruption, a behavior that the residents highly appreciate . In conclusion, Liao, Perara, and Parniyanpour are some property managers that stand out for their diligence and ability to engage with the residents on a personal level. The residents see this as an important thing as it helps them feel comfortable reaching out to them when they have a problem or concern. It also allows them to better understand the various policies and upcoming activities that may affect their daily lives.

 

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MRae left a 5 star review
★★★★★
On TrustAnalytica
Dec 01
Verified

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Reputation Change over time
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Pros & Cons

PROS
very responsive (8)
very professiona ... (5)
recommend (5)
highly recommend ... (3)
helped me (3)
great experience ... (3)
extremely helpfu ... (3)
very prompt (2)
excellent custom ... (2)
great work (2)
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Cons
terrible (3)
unresponsive (2)
upset (2)
poor service (2)
does not care (2)
poor communicati ... (2)
disappointed (1)
unreliable (1)
very bad service ... (1)
slow (1)
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FirstService Residential Ontario - Toronto Office Reviews: 110. Average Rating: 3.6

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% summary
Excellent
83%
Good
0%
Average
0%
Poor
0%
Bad
17%

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Reviews (6) Google Reviews (104)
M
MRae
on Trustanalytica
Michael Liao has been a very attentive and proactive property manager at the ArtShoppe. He made active efforts to ensure my balcony door deficiencies were attended to and then followed up with me on multiple occasions to see if I was satisfied with the work performed. I see him as someone who takes pride in his work and cares about doing his job well.
L
Lena
on Trustanalytica
Fix negative reputation Fix negative reputation
First service residential 197 Yonge St Very poor service of management and security, Unprofessional, we pay high maintenance fee for No Service at all the security is unreliable, disclose the information to terrible tenant, who doesn’t pay the rent for 10 month, about police visit Very bad service, No service at all!!
J
Jim
on Trustanalytica
After over 4 year living at 2 Adam Sellers Street Condominium , things are finally getting repaired and the condo rules enforced. That's because we have to thank Nadia Parniyanpour of First Service Residential recently taking over the role of the property manager. Keep up the great work and welcome. Always nice to see a Nadia with a smile and someone who takes her career seriously.
H
Herbert
on Trustanalytica
Norma Lewis and her FSR Team have done an excellent job looking after our buildings. Norma informs us efficiently of services and notifies us owners when certain special cleanings and safety requirements are scheduled. I as an owner, also value Norma Lewis’ management to keep maintenance quality above standard, yet cost competitive. I can honestly say: Norma is doing an EXCELLENT job, every day. I believe that many owners are of the same opinion. Thank you Norma! Rosie
P
Patrick
on Trustanalytica
From day one I have always delt with Katherine from FirstService. The first two years of operation for our building King Blue was challenging but Katherine stayed focused on addressing the Many deficiencies that a new building presented. She also made sure that she secured knowledgeable staff to support her in this process. I have always been able to communicate with her when I have issues regarding the building. She responds to my phone call in appropriate time and have always find answers to my inquiries. She always maintains the patient that is required to address the many inquiries or concerns one may have. She continues to do and excellent job and have clearly indicated her strategy in making our building one of the best in the entertainment district. I look forward to the continued progress as we move forward in 2023. Thank you, Katherine, for a job well done.
J
Julie
on Trustanalytica
Another productive year has gone by here at The Rivers Edge in Bolton! Thanks to Shanna Craig, our building is being revived to the standards that have made most everybody in the building feel happy and secure knowing any issues that were pending have and are being resolved! She has a list and she’s been checking it twice and crossing the items off one by one! Woohoo Shanna. Thank you for your diligence and care and hard work. On behalf of my Dad and Mother- in-law, we thank you from the bottom of our hearts. Also, you have a terrific partner, Duncan who goes over and above his calls of duties!!! Rivers’ Edge has a great team!
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MRae left a 5 star review
★★★★★
On TrustAnalytica
11 months ago
Verified

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