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Green Tag Auto

Name: Green Tag Auto
Address: Mississauga, CA
Telephone: +19052799997
Rating: 4.8235

238 reviews

car dealer Best Car Dealers in Canada Best Car Dealers in Ontario used car dealer Best Used Car Dealers in Canada Best Used Car Dealers in Ontario

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+19052799997

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Rear of Parking Lot, 3092 Mavis Rd, Mississauga, ON L5C 1T8, Canada Get Directions

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ABOUT Services Excellence Summary

Our mission is to get you a great used car that fits your needs. We guarantee the best local prices since our low overhead allows us to pass savings right to our buyers. You can drive away in a reliable car for less! Car buying can be stressful; it's a big financial commitment, and no one wants to be ripped off. Consumers must know that their rights are determined based on who they buy from. Consumer protection laws are only applicable when a buyer purchases from a licensed dealer. If you buy privately, you have NO protection; there is no consumer law protecting you.

SUMMARY Reviews Summary

Green Tag Auto reviews highlight an excellent customer experience with Omar and Osman. Customers praised their approach, with them being personable and knowledgeable dealers giving low-pressure sales and offering honest guidance on the car-buying process. Customers report a high level of transparency and outstanding post-purchase support from the business, with one reviewer mentioning free diagnostics and maintenance for a 2008 model vehicle. The store is also known for offering good value for used cars, particularly when served by Osman. The Osman brothers have even encouraged customers to refer their family and friends. They’ve also said they plan to purchase more cars from the store. Another key customer indicator is the high average satisfaction rate. A customer satisfaction survey made the dealership come up with a Net Promoter Score of 8.0. Reinforcing these NPS benefits were comments that said that these cars were wonderful and that customer care and satisfaction ratings are high. If a car purchase experience was rated, the sales level and customer support would be rated 5 out of 5. car enthusiasts who have confidence in dealers that they act as they are expected. This store can be described as where customer satisfaction is prioritised instead of pushing customers or even cars. Many customers were happy with their purchase and service. One stating, " I highly recommend the store...for anyone thinking of purchasing a car." whose car had issues. Another one stated the dealer was responsive and made the whole process easier and better compared to other stores where they had to wait for long to get responses as customer care failed to take calls or go back to them. Another customer experience included how easy the dealer had made it for them after some purchasing decision had changed. One buyer had changed thought after getting what she wanted and came back for a better car. She was told not to worry about it, and they would deal with the financer to get a good car. This means that even after a sale, the dealer will follow up on a customer which is a "good customer service." This preference for addressing issues later must be a strategy for keeping both the store and the customers running with performance. With numerous reviews praising the purchase experience and service offerings, Green Tag Auto sounds like a dependable and high-quality business. I would hence encourage anyone considering buying a used car to consider this store. There are lessons here to be learned by other companies on how to keep customers and make them want to come back for more. The store could even be send by some other company that does cars to see how they can get the same customer traffic as this store receives. With an increase in customers expected, this store calls for other companies to look back and see how to handle their return customers.