Maple Ridge Community Management (MRCM) has faithfully served the condominium industry for nearly four decades. MRCM has been recognized as ACMO 2000 Corporate Member of Year and is ACMO 2000 Certified, the most prestigious designation in our industry for excellent performance with clients, employees, and suppliers. We are a condominium and property manager in southwestern Ontario, managing a mix of condominiums, townhomes, and high-rise condominiums. We can manage corporations from first-time buyers to senior citizen communities. Our company is always looking for new and better ways to deliver service to our clients. Our approach is customer-centered, and we adapt our services to meet our client’s changing needs. MRCM is the first management company in Ontario to use YARDI Voyager accounting and Customer Service software. This technology helps us streamline our services and make them more efficient.
Reviews Summary
Maple Ridge Community Management has received several positive client feedbacks, including high praise for staff like Melinda and Siyona. Rehanna is the most recommended with clients mentioning her responsiveness and excellent communication. Though other property management companies have failed to meet their needs, several individuals have been satisfied with her service. Clients are pleased with the promptness of the help they get back, especially when it involves emergencies. Quick responses to emails and easy access to vital records is the most raw. Many thank Rehanna and Melinda for their efficiency and professionalism. The company's clients also laud it for improving security and safety. Clients frequently revisit questions and often get a clear answer to their questions. Several clients have praised Maple Ridge's customer service, describing it as excellent and easy to work with. Many clients have indicated that their service needs were met. Clients are also satisfied with the work done. Many clients have stated that their service needs were met. The descriptions of Maple Ridge's customer service tend to indicate that it was met. Overall, many clients are satisfied with the process.
Frequently asked questions
7 questions
What do Maple Ridge Community Management clients say about the work?
Clients frequently praise the team's quick response times and professionalism. Rehanna Rohan is often highlighted for her efficiency and helpfulness, while other staff members like Jessica O'Leary and Sierra also receive commendations for their attentive service.
Does Maple Ridge Community Management handle emergency repairs in Mississauga, and what do reviewers say about their response time?
Yes, they offer emergency services including water damage response and fire safety inspections. Reviewers consistently mention the team's promptness and effectiveness in addressing urgent issues.
What services does Maple Ridge Community Management offer?
They provide a range of services including Property Management (Condominium Management, Maintenance Coordination, Status Certificate Services), Customer Service (Email Support, Telephone Support, In-Person Consultations), Emergency Services (Water Damage Response, Fire Safety Inspections, Security Assessments), and Community Support (Resident Communication, Neighborhood Events Planning, Conflict Resolution Services).
What are the business hours for Maple Ridge Community Management?
Can I get a status certificate quickly from Maple Ridge Community Management?
Yes, many clients report receiving their status certificates promptly, often ahead of schedule. Rehanna Rohan, in particular, has been noted for her efficient handling of these requests.
How long has Maple Ridge Community Management been in business?
Maple Ridge Community Management has been serving the condo industry since 1984, showcasing their extensive experience and commitment to property management.
Where is Maple Ridge Community Management located?