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Review Keywords Analysis

  1. CA
  2. ON
  3. Mississauga
Maple Ridge Community Management
Maple Ridge Community Management
Maple Ridge Community Management

Maple Ridge Community Management

4.6
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ABOUT   Services Excellence Summary

Maple Ridge Community Management (MRCM) has faithfully served the condominium industry for nearly four decades. MRCM has been recognized as ACMO 2000 Corporate Member of Year and is ACMO 2000 Certified, the most prestigious designation in our industry for excellent performance with clients, employees, and suppliers. We are a condominium and property manager in southwestern Ontario, managing a mix of condominiums, townhomes, and high-rise condominiums. We can manage corporations from first-time buyers to senior citizen communities. Our company is always looking for new and better ways to deliver service to our clients. Our approach is customer-centered, and we adapt our services to meet our client’s changing needs. MRCM is the first management company in Ontario to use YARDI Voyager accounting and Customer Service software. This technology helps us streamline our services and make them more efficient.

 

SUMMARY   Reviews Summary

Maple Ridge Community Management has received several positive client feedbacks, including high praise for staff like Melinda and Siyona. Rehanna is the most recommended with clients mentioning her responsiveness and excellent communication. Though other property management companies have failed to meet their needs, several individuals have been satisfied with her service. Clients are pleased with the promptness of the help they get back, especially when it involves emergencies. Quick responses to emails and easy access to vital records is the most raw. Many thank Rehanna and Melinda for their efficiency and professionalism. The company's clients also laud it for improving security and safety. Clients frequently revisit questions and often get a clear answer to their questions. Several clients have praised Maple Ridge's customer service, describing it as excellent and easy to work with. Many clients have indicated that their service needs were met. Clients are also satisfied with the work done. Many clients have stated that their service needs were met. The descriptions of Maple Ridge's customer service tend to indicate that it was met. Overall, many clients are satisfied with the process.

 

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Mona left a 1 star review
★☆☆☆☆
On TrustAnalytica
Feb 02
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Reputation Change over time
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Pros & Cons

PROS
very helpful (6)
great job (5)
great work (4)
attention to det ... (3)
quick response (2)
very quickly (2)
very professiona ... (2)
positive experie ... (2)
very prompt (2)
very satisfied (2)
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Cons
no response (2)
poor communicati ... (1)
expensive (1)
unprofessional (1)
disappointing (1)
stay away from h ... (1)
rude (1)
stay away (1)
not helpful (1)
worst property m ... (1)
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Maple Ridge Community Management Reviews: 104. Average Rating: 4.6

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This company not worth me to trust. They want to increase 10% of the condo. fee this year. 2024.
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Mona left a 1 star review
★☆☆☆☆
On TrustAnalytica
9 months ago
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