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ZARA

Address: 100 City Centre Dr, Mississauga, ON L5B 2C9, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Customer Service Training Basic Customer Interaction Skills $100 - $200 Call to Book
Conflict Resolution Techniques $150 - $250 Call to Book
Professionalism in Customer Service $120 - $220 Call to Book
Retail Management Consulting Store Operations Review $200 - $400 Call to Book
Staff Training and Development $250 - $500 Call to Book
Customer Experience Enhancement $300 - $600 Call to Book
Store Cleanliness Assessment Daily Cleaning Protocol Evaluation $100 - $200 Call to Book
Spot Check and Feedback $80 - $150 Call to Book
Deep Cleaning Recommendations $150 - $300 Call to Book
Employee Performance Evaluation Customer Interaction Assessment $75 - $150 Call to Book
Sales Performance Review $100 - $200 Call to Book
Team Dynamics Assessment $200 - $400 Call to Book

About this business

ZARA is one of the world's largest international fashion companies, part of Inditex, one of the world's largest distribution groups. Our customers in our unique business model that combines design, production, distribution, and sales through our extensive retail network.

Frequently asked questions

7 questions
What do ZARA clients say about the work?
Reviewers often highlight the friendliness and politeness of the staff, particularly the security guard and checkout team. However, some mention concerns about cleanliness, suggesting improvements in store maintenance.
Does ZARA provide customer service training, and what do customers think of it?
Yes, they offer customer service training, including basic interaction skills and conflict resolution techniques. Reviewers appreciate the professionalism of the staff, indicating effective training.
Can I get retail management consulting at ZARA, and what services do they offer?
ZARA provides retail management consulting, including store operations review, staff training and development, and customer experience enhancement. Their comprehensive approach aims to improve overall store performance.
Does ZARA have a cleanliness assessment service, and what do customers report?
Yes, they conduct store cleanliness assessments, including daily cleaning protocol evaluations. Some customers have noted cleanliness issues, suggesting a need for better maintenance.
How does ZARA evaluate employee performance?
ZARA assesses employee performance through customer interaction assessments, sales performance reviews, and team dynamics evaluations, ensuring a focus on enhancing service quality.
What types of conflict resolution techniques does ZARA teach?
ZARA's customer service training includes conflict resolution techniques aimed at improving staff professionalism and interaction skills, which has been positively noted by customers in reviews.
Where is ZARA located?
100 City Centre Dr, Mississauga, ON L5B 2C9, Canada

Location & directions

Mississauga, Ontario
ZARA
Women Clothing Store
Address
100 City Centre Dr, Mississauga, ON L5B 2C9, Canada
Hours
Closed Now
ZARA Reviews · 3.2 average
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