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Review Keywords Analysis

  1. CA
  2. ON
  3. Ottawa
Fresh Legal
Fresh Legal
Fresh Legal
Fresh Legal
Fresh Legal

Fresh Legal

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240 Bank St #402, Ottawa, ON K2P 1X4, Canada Get Directions
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ABOUT   Services Excellence Summary

Fresh Legal, a small law firm, practices family law in Ottawa, Ontario. Their areas of expertise include separation and divorce, child custody and access, child and spousal support, property division, and family businesses. They are also experts in drafting prenuptial, cohabitation, and separation agreements, as well as wills, powers of attorney, and trusts. The company's lawyers are trained in mediation and arbitration and have a compassionate, collaborative, and client-focused approach. They offer mediation and family law mediation services individually and through their website. Their virtual model allows them to serve clients across Ontario. Mediators aren't lawyers; they help divorcing and separated couples negotiate parenting and separation agreements that suit their needs. Family Law's lawyers work with families through all stages of life. Clients get information and advice (i.e., a lawyer provides legal information (i.e., what the law says) as well as advice (i.e., how the law applies to your situation and what to do.). Advocates fight for clients. These are individuals who fight in a client's corner. They will work as hard as they can to ensure that you get the best outcome at every stage of the case.

 

SUMMARY   Reviews Summary

Customer feedback is generally favorable, noting their professionalism, empathy, patience, and attention to detail. These qualities helped them navigate difficult cases while providing sound advice. Many delighted customers mentioned their ability to respond quickly to emails and phone calls, offering them peace of mind in stressful situations. They also noted that the attorneys had insightful advice on issues they had never before addressed. Finally, many clients reported positive outcomes, specifically related to the prompt resolution of their legal matters. This was crucial during the pandemic, as in-person meetings were limited, and many aspects were handled online, culminating in a satisfying experience. The lawyers and other staff were not only professional and efficient, but they also cared about their customers' well-being. This includes offering a listening ear or a word of encouragement during difficult times. If you need a family lawyer, clients repeatedly recommended Fresh Legal. The Ottawa-based law firm was praised for handling divorce, child custody, and other family law matters, with customer service always at the forefront. This positive feedback reflected customers' joy in working with dedicated, client-focused attorneys who got them through a challenging period. They have expressed hope that they will not need legal services in the future. However, many reports vowed to return to Fresh Legal if they need legal assistance again. One comment summed up the sentiments of many former clients: "If I ever need a family lawyer again, I know who I will call."

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (4)
highly recommend ... (3)
recommended (2)
very happy (1)
very friendly (1)
very knowledgeab ... (1)
highly recommend ... (1)
got the job done ... (1)
Cons
disappointed (2)
very disappointe ... (2)
not recommend (1)
do not use (1)
Fresh Legal Reviews: 18. Average Rating: 4.2
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