The plumbing and drain cleaning services offered by Mr. Rooter Plumbing of Ottawa are second to none in Ottawa and nearby locations. Our team of highly skilled plumbers is fully prepared to address all types of residential and commercial plumbing problems. Our plumbers prioritize customer support and are eager to assist you from beginning to end. We make sure that the Ottawa plumbers you select arrive at your location on time and provide you with their observations before they begin any work. When they complete the work, our plumbers clean up any mess from the job. We understand that plumbing emergencies can occur at any time, so if you have a plumbing emergency that needs immediate attention, please don't hesitate to contact us. Whether you require a scheduled or emergency service, we are here to assist.
SUMMARY
Reviews Summary
Majority of the reviews are positive, emphasizing the professionalism, efficiency, and friendliness of the Mr. Rooter technicians who conveyed compassion, excellent communication skills, and explained the issues adeptly to their customers. They were also exemplary in finishing their tasks promptly, and customers noticed the competitively priced and clean service. Customers were grateful for the plumbers' knowledge as they explained technical things like the workings and life of mixing valves, resolving emergencies, and proactively preventing future problems. The technicians' prowess in resolving and surpassing fixed schedules and budgets impressed customers and the support they received gave many the confidence of referring Mr. Rooter Plumbing. Customers commended service excellence demonstrated by reviewing progress and recommending products as well as encouraging customer empowerment. Most of the reviews are about technicians like Riley, Ryan, Jeremy, Brandon, Eddie, Paul, and Grant who work for the company. However, some encounter challenges like the possibility of encountering unexpected challenges as they move forward. Nonetheless, the fifteen customers were pleased with the service, to the point of recommending it to others. These comments support the claim that many local plumbers excel in treating customers fairly and committing to build a positive reputation for urgency and professionalism.
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Pros & Cons
PROS
recommend (14)
highly recommend ... (7)
on time (6)
very professiona ... (6)
very happy (4)
great work (3)
very friendly (3)
happy with the s ... (3)
very knowledgeab ... (3)
recommended (3)
recommend (14)
highly recommend ... (7)
on time (6)
very professiona ... (6)
very happy (4)
great work (3)
very friendly (3)
happy with the s ... (3)
very knowledgeab ... (3)
recommended (3)
great service (2)
highly recommend ... (2)
excellent servic ... (2)
awesome service (1)
very professiona ... (1)
punctual (1)
fast service (1)
great company (1)
professional and ... (1)
very kind (1)
feel comfortable ... (1)
incredibly profe ... (1)
extremely satisf ... (1)
very quickly (1)
can't say enough ... (1)
quick service (1)
reasonably price ... (1)
absolutely recom ... (1)
great experience ... (1)
friendly and pro ... (1)
service is great ... (1)
very helpful (1)
strongly recomme ... (1)
well done (1)
happy customer (1)
very satisfied (1)
very careful (1)
friendly and kno ... (1)
very polite (1)
great customer s ... (1)
very impressed (1)
easy to deal wit ... (1)
comprehensive (1)
use them again (1)
will definitely ... (1)
good experience (1)
very helpful (1)
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