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Review Keywords Analysis

  1. CA
  2. ON
  3. Ottawa
National Auto Finance
National Auto Finance
National Auto Finance
National Auto Finance

National Auto Finance

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2739 Carp Rd, Ottawa, ON K0A 1L0, Canada Get Directions
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4.6

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ABOUT   Services Excellence Summary

Servicing Canada with National Auto Finance for over 15 years! An independent lender, we've helped consumers purchase their vehicles since 2005. Our services include but are not limited to vehicle restoration, certification, sale, detailing, and recognized warranty work. National is a member of the Ontario Motor Vehicle Council.

 

SUMMARY   Reviews Summary

National Auto Finance reviews reveal a consistent satisfaction among car buyers, with many clients praising the unique, pressure-free atmosphere fostered by sales managers such as Samuel and Adam. Several clients promise to return in the future because of the excellent customer service they received, thanking the dealership for the seamless purchase and financing process. National Auto Finance stands out in ensuring customer satisfaction by offering support and guidance, especially to financially vulnerable clients. The dealership offers both affordable vehicles and car detailing services, further appealing to customers. Its recent customers believe that National Auto Finance is a dealership that other dealerships should emulate due to the great customer service experience. The mechanical department is also highly regarded, with one client terming the experience as a relief. The department's quick, transparent, and effective service verifies the general excellence in customer service and satisfaction. The company's qualified and welcoming staff, vast affordable and durable vehicle inventory, and comprehensive aftermarket services are the mainstays of the reviews. Even if customers' various concerns and questions are explicitly addressed and resolved during car purchase, the same is not the case for car service, painting a picture of consistently reliable customer service and an exceptional retail user experience. Overall, National Auto Finance clients can claim to have received excellent service and quick financing when other dealerships could not help them, and most prefer to return to the dependable company. Client experience, variety, and selection, and transparent and honest staff are generally exciting and point to a unique shopping chance. The client tracker provides feedback on the results required.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (4)
great selection (2)
affordable (2)
willing to help (1)
positive experie ... (1)
in good hands (1)
service is great ... (1)
prices were fair ... (1)
on time (1)
very welcoming (1)
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Cons
dishonest (1)
National Auto Finance Reviews: 19. Average Rating: 4.6
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