Company: Structube
Structube is a Canadian retailer chain that offers a remarkable range of contemporary furniture and home decoration at competitive prices. Our team is driven and dedicated to finding new and innovative ways to give the best possible service to our customers. We are always looking for creative, motivated, and enthusiastic individuals to join our team.
Working with us, you can expect a fast-paced, ever-changing environment. We take our work seriously but still try to have fun and support one another. Our team is rooted in value and fun, and we understand that these are not opposites. Come to work every day with the knowledge that you will play a crucial role in the growth and success of an expanding retail chain.
We want to offer incredible designs at affordable prices for our consumers. As a result, we are dedicated to giving our customers an enjoyable and inspiring shopping experience. This makes the thrilling, stimulating workplace where you grow personally and professionally.
We offer a full health benefits plan that pays 100% of your premiums. We've got you covered for chiropractic, massage therapy, physiotherapy, dental work, and more. Our results-oriented approach may be intense, but we are dedicated to making sure you have a healthy work-family balance.
Reviews Summary
Customers have positive feedback. They mention a good product selection and the understanding salespersons. The service, particularly the delivery, stands out amongst other positive comments. The majority of the reviews discuss excellent customer service and the helpful staff. Only one or two minor delivery issues were corrected efficiently. This excellent customer service is what distinguishes the customers and brings them back. The customers are pleased with their purchases and services. Some appreciate the choices that range from affordable to high-end and everything in between. They also mention the store atmosphere, but this seems to be a minor concern. They love the store and the helpful and customer-friendly staff. They also mention that the showroom is neat and the products they purchased are of excellent quality. Indeed, the most popular products, such as chairs or other items, are of high quality. It is worth mentioning that the prices are reasonable as compared to other items available.
Frequently asked questions
7 questions
What do Structube clients say about their shopping experience?
Customers often praise the helpfulness of the staff, particularly noting individuals like Michelle and Branden for their knowledge and friendliness. Many appreciate the store's stylish selection and the efficient resolution of issues, highlighting a positive overall experience.
Does Structube offer warranty services for their products?
Yes, Structube provides warranty service as part of their customer service offerings, ensuring that customers have support for any issues that may arise with their purchases.
What hours is Structube open for customers in Ottawa?
Structube's hours are as follows: Monday: Closed | Tuesday: Closed | Wednesday: 10:00 AM - 6:30 PM | Thursday: 10:00 AM - 6:30 PM | Friday: 10:00 AM - 6:30 PM | Saturday: 10:00 AM - 6:30 PM | Sunday: 10:00 AM - 6:30 PM.
Can I get help with my order status and product availability at Structube?
Yes, Structube offers product inquiry services that include order status updates and product availability inquiries, ensuring customers can easily access information about their purchases.
Does Structube provide delivery support for furniture purchases?
Absolutely, Structube includes delivery support as part of their customer service, helping customers receive their furniture efficiently and effectively.
How does Structube compare to other furniture retailers in Ottawa?
Many customers find Structube to be a great option between IKEA and high-end furniture stores, offering stylish selections at reasonable prices, which is frequently noted in reviews.