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  1. CA
  2. ON
  3. Ottawa
Structube

Structube

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2735 Iris St #3, Ottawa, ON K2C 3Z7, Canada Get Directions
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3.3

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ABOUT   Services Excellence Summary

Company: Structube Structube is a Canadian retailer chain that offers a remarkable range of contemporary furniture and home decoration at competitive prices. Our team is driven and dedicated to finding new and innovative ways to give the best possible service to our customers. We are always looking for creative, motivated, and enthusiastic individuals to join our team. Working with us, you can expect a fast-paced, ever-changing environment. We take our work seriously but still try to have fun and support one another. Our team is rooted in value and fun, and we understand that these are not opposites. Come to work every day with the knowledge that you will play a crucial role in the growth and success of an expanding retail chain. We want to offer incredible designs at affordable prices for our consumers. As a result, we are dedicated to giving our customers an enjoyable and inspiring shopping experience. This makes the thrilling, stimulating workplace where you grow personally and professionally. We offer a full health benefits plan that pays 100% of your premiums. We've got you covered for chiropractic, massage therapy, physiotherapy, dental work, and more. Our results-oriented approach may be intense, but we are dedicated to making sure you have a healthy work-family balance.

 

SUMMARY   Reviews Summary

Customers have positive feedback. They mention a good product selection and the understanding salespersons. The service, particularly the delivery, stands out amongst other positive comments. The majority of the reviews discuss excellent customer service and the helpful staff. Only one or two minor delivery issues were corrected efficiently. This excellent customer service is what distinguishes the customers and brings them back. The customers are pleased with their purchases and services. Some appreciate the choices that range from affordable to high-end and everything in between. They also mention the store atmosphere, but this seems to be a minor concern. They love the store and the helpful and customer-friendly staff. They also mention that the showroom is neat and the products they purchased are of excellent quality. Indeed, the most popular products, such as chairs or other items, are of high quality. It is worth mentioning that the prices are reasonable as compared to other items available.

 

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Reputation Change over time

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Pros & Cons

PROS
reasonable price ... (2)
good service (2)
great selection (2)
nice staff (2)
good prices (1)
very kind (1)
affordable (1)
great service (1)
excellent servic ... (1)
helpful staff (1)
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Cons
disappointed (4)
rude (4)
horrible (3)
awful (3)
delayed (2)
not recommend (2)
disappointing (2)
extremely rude (2)
very disappointe ... (2)
poor customer se ... (2)
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Structube Reviews: 100. Average Rating: 3.3
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