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Review Keywords Analysis

CA / ON / Ottawa
Thompson Jewellers & Watch Repairs photo
Thompson Jewellers & Watch Repairs photo
Thompson Jewellers & Watch Repairs photo
Thompson Jewellers & Watch Repairs photo
Thompson Jewellers & Watch Repairs photo

Thompson Jewellers & Watch Repairs

Address: 193 Bank St, Ottawa, ON K2P 1W7, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Engagement Ring Services Custom Engagement Ring Design $1000 - $5000
Engagement Ring Repair $100 - $300
Stone Replacement $200 - $1000
Watch Services Watch Battery Replacement $10 - $30
Watch Repair $50 - $150
Watch Servicing $100 - $300
Jewelry Repair Services Ring Sizing $20 - $60
Jewelry Cleaning and Polishing $25 - $75
Jewelry Inscription $15 - $50
Custom Jewelry Design Personalized Jewelry Creation $500 - $3000
Redesign of Existing Jewelry $300 - $1500
Custom Pendant Design $200 - $1000

What people love

From reviews
Great customer service Knowledgeable staff Friendly staff Fair pricing Watch repairs Accommodating staff Quick service Custom designs Personalized experience Expansive selection

About this business

The story behind a gift is one of the most special and important aspects of giving it. At Thompson Jewellers & Watch Repairs, we can help you tell your unique story. We love creating beautiful gifts that help you make memories that will last a lifetime. Our family business has helped generations of families commemorate milestones and celebrate love and life changes. Are you a jewellery lover with a box full of pieces you never wear? Let us guide you through the process of combining old jewellery to create new, unique pieces you’ll adore. Do you have an old mounting with valuable diamonds and precious stones but, they don't appeal to you anymore? Let us redesign it into a custom-made engagement or anniversary ring. Our designs are all created using recycled metals. Here are the four ways to create a custom pendant, ring, or any other type of jewellery: hand sketch, Cad computer-generated design, and carved wax. Our goal is to bring your vision to life by creating a custom-made piece for you. You won't have to pay any extra for your unique wearable art. All custom-made jewellery consultations under "Custom Design" are free.

Reviews Summary

Numerous reviews of Thompson Jewellers emphasize excellent client service and positive experiences. Satisfied customers commend the jeweller for going the extra mile, being welcoming and understanding of their needs. The tale of a client with a nickel allergy to platinum tells of the business's commitment to its customers and the staff's attentiveness and honesty. Reviews mention that multiple clients had their wedding bands and engagement rings redesigned by Talin. This review sparked interest because Talin created one from family heirlooms, and another couple praised the jeweller for treating their watches with care. Each of these recent interactions to their clients. The store's reputation is also excellent, with many clients mentioning that they have already advised their family to visit the jeweller. Most reviewers have never been disappointed with the jeweller. Thompson's high-quality service is a positive testimonial for both new and loyal clients to visit.

Frequently asked questions

7 questions
What do Thompson Jewellers clients say about the work?
Customers frequently praise the knowledgeable and accommodating staff, especially mentioning Derrick and Talin for their attentive service. Many highlight the quality of custom designs and repairs, noting the team's ability to bring their visions to life and provide exceptional care throughout the process.
Does Thompson Jewellers & Watch Repairs offer custom engagement ring design?
Yes, they specialize in custom engagement ring design, allowing clients to create unique pieces. They also provide engagement ring repair and stone replacement services, ensuring that every piece can be tailored to individual preferences.
What are the hours of operation for Thompson Jewellers & Watch Repairs?
Their hours are as follows: Monday: Closed, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-5:00 PM, Saturday: 9:00 AM-4:00 PM, Sunday: Closed.
Can I redesign old jewelry at Thompson Jewellers?
Absolutely! They offer redesign services for existing jewelry, allowing clients to transform old pieces into beautiful new creations. This includes using recycled metals and existing stones to craft custom designs.
How does Thompson Jewellers handle watch repairs and servicing?
They provide comprehensive watch services, including watch battery replacement, watch repair, and watch servicing. Customers have noted the team's expertise and the quality of their work, especially in watch repairs.
What do customers say about the custom jewelry design process?
Clients appreciate the personalized approach to custom jewelry design, highlighting the team's willingness to listen to their ideas and provide valuable suggestions. Many have reported positive experiences with the design process, resulting in beautiful, unique pieces.
Where is Thompson Jewellers & Watch Repairs located?
193 Bank St, Ottawa, ON K2P 1W7, Canada

Location & directions

Ottawa, Ontario
Thompson Jewellers & Watch Repairs
Engagement Ring Designer
Address
193 Bank St, Ottawa, ON K2P 1W7, Canada
Hours
Closed Now
Thompson Jewellers & Watch Repairs Reviews · 4.9 average
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